About the Venue: Shooey’s Sports Bar

is a popular, vibrant venue located in the

Crowne Plaza Surfers Paradise , known for its welcoming atmosphere, quality food, cold drinks, and lively entertainment. With a strong focus on sports, gaming, and social gatherings, Shooey’s delivers an energetic, fun, and friendly experience for all patrons. The venue features a bar, gaming lounge, and event spaces, making it a hub for locals and visitors alike.

About the Role: We’re seeking a motivated and experienced

Duty Manager

to lead our team. This hands-on role requires someone with a gaming background who can oversee daily operations, support staff, and deliver an exceptional customer experience. You’ll work a rotating roster including nights, weekends, and public holidays.

Key Responsibilities:

Lead by example to ensure high standards of service across all areas of the venue

Supervise and mentor staff, ensuring smooth daily operations

Maintain compliance with RSA, RCG, WHS, and company policies

Oversee cash handling, POS operations, and gaming procedures

Address guest enquiries and resolve issues professionally

Support rostering, stock control, and operational efficiency

About You:

Previous managerial experience in hospitality and gaming





RSA and (A)RCG

Strong leadership and people management skills

Highly motivated, customer-focused, and reliable

Proficient in cash handling and operational procedures

Able to work adaptable, rotating roster including nights, weekends, and public holidays

Full Australian working rights required

Benefits:

Staff discounts on food, beverage, and accommodation across Oscars Group venues

Internal and external training opportunities

Career progression within Oscars Group

Mentoring and support from experienced hospitality leaders

Employee Assistance Program and recognition initiatives

About Us: Shoohey’s Sports Bar is part of Oscars Group, one of Australia’s largest privately owned hospitality groups. Founded in 1986 by the Gravanis family, Oscars Group operates over 45 venues across NSW, VIC, QLD, and SA, spanning hotels, pubs, gaming, restaurants, conference and event centres, chartered vessels, and commercial and residential developments. Oscars Group is known for a supportive team culture, career development opportunities, and delivering premium hospitality experiences.

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📌 Duty Manager (Sports Bar) (Gold Coast)
🏢 Oscars Group
📍 Gold Coast