Parts Interpreter- Senior Opportunities Available Location: Townsville

Hours: Full Time

The Opportunity We're growing our Parts & Accessories team at Mike Carney Toyota – and we want people who are ready to learn, develop, and build a career.

We have multiple roles available and are looking for:

Experienced Parts professionals ready to make an impact, and

At our dealership, you'll receive full training, hands-on guidance, and mentoring to help you succeed, no matter your experience level. You'll work in a high-performing, customer-focused workplace where your contribution is valued and career progression is real.

Join a team known for excellence, with a world-renowned model line-up, and a commitment to delivering Quality, Reliability, and Durability at every turn.

What You'll Be Doing As the key link between our dealership and customers, you'll play a vital role in providing an Unbelievable Customer Experience by:

Assisting with parts enquiries and accurate quoting using Toyota systems

Identifying and upselling parts and accessories during repairs or scheduled servicing

Preparing clear, itemised service quotes including parts, availability, and estimated delivery times

Ensuring estimates are complete and accurate, including labour and additional items

Communicating customer needs to the workshop team to ensure first-time fixes

Following up on quotes and maximising sales opportunities

Maintaining accurate records of all customer interactions and quote outcomes

Providing friendly and professional support throughout the customer journey from service booking to post-service follow-up

Why You'll Love Working With Us Free gym membership - stay fit and focused

All-expenses-paid staff trips - including sailing, 4WD tours, and Hamilton Island getaways

Monthly staff lunches and team events





Free Cowboys footy tickets

Uniforms provided, plus a cleaning allowance

Ongoing training and professional development - including online and in-person

Staff discounts on vehicles, servicing, and parts

Service excellence awards and incentive programs

Clear career progression - we promote from within

Health insurance discounts

This is more than just a job; it's a long-term career opportunity with a business that truly values its people.

Who We're Looking For Previous experience in customer service or sales (automotive industry preferred)

A motivated, proactive approach with the ability to work independently and in a team

Excellent interpersonal and communication skills

Strong time management and problem-solving abilities

A professional appearance and friendly disposition

Computer literacy and a willingness to learn new systems

Basic automotive knowledge (desirable but not essential)

Bonus Points For Prior experience in automotive Parts and Service

Demonstrated ability to upsell and drive sales outcomes

What's In It for You? Ongoing training and development - both in-house and external

Career progression opportunities within a strong, stable brand

Access to exclusive Toyota employee vehicle purchase programs and benefits

Supportive team environment in a modern, first-class facility

Competitive remuneration package

Ready to Take the Next Step? If you're ready to bring your passion for people and cars into a dynamic dealership environment, we want to hear from you!

All applications will be handled with strict confidentiality. Only shortlisted candidates will be contacted for an interview.

Mike Carney Toyota is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where everyone feels welcome and respected.

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📌 Parts Interpreter- Townsville (Townsville City)
🏢 Mike Carney Group
📍 Townsville City