Head of Customer Service: 24/7 Contact Center Leader (Sydney)

Head of Customer Service: 24/7 Contact Center Leader (Sydney)

24 Sep
|
Lacoste Australia
|
Sydney

24 Sep

Lacoste Australia

Sydney

Lacoste Australia is seeking a Head of Customer Service to lead a large operational workforce across NSW, overseeing billing, enquiries and urgent help from a Sydney base.

You will run a 90-seat contact centre handling over 300,000 calls a year and guide the 24/7 response capability, delivering explicit information and timely follow-up for customers.

This hands-on leadership role combines people management with real operating accountability.

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📌 Head of Customer Service: 24/7 Contact Center Leader (Sydney)
🏢 Lacoste Australia
📍 Sydney

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