4 Hearts Support Pty Ltd – Coolangatta QLD

Support Workers – Male & Female Coolangatta | Gold Coast, QLD

4 Hearts Support

is seeking experienced and compassionate

male and female Support Workers

to join our team in

Coolangatta

to support a new participant transitioning back into the community.

This is an key opportunity to provide consistent, respectful and person-centred support during a significant period of transition. We are looking for workers who can build trust while maintaining clear professional boundaries, follow established support strategies and contribute to a safe and positive environment.

About the Role You will provide individualised support to a participant as they transition back into community living. Support may include:

Supporting the participant to re-establish routines and daily living skills

Community access and participation

Supporting appointments, activities and community-based commitments

Assisting with household tasks and maintaining a safe living environment

Encouraging independence, positive decision-making and social connection

Supporting the participant to engage appropriately within the community

Providing calm, consistent and respectful support during periods of stress or heightened emotions

Following the participant's support plan, behaviour support strategies and risk-management procedures

Maintaining professional boundaries at all times

Completing accurate shift notes, incident reports and other required documentation

Working collaboratively with the participant, family/support network and wider professional team where appropriate

About You We are looking for people who are:

Calm, patient and emotionally mature

Reliable and consistent

Confident working with complex support needs

Able to maintain professional boundaries while developing positive rapport

Comfortable working within structured routines and support plans





Able to recognise changes in behaviour, mood or presentation and escalating concerns appropriately

Respectful, non-judgemental and genuinely committed to supporting people to achieve positive outcomes

Confident working independently while also contributing to a team

Strong communicators with good written documentation skills

Comfortable supporting community reintegration and maintaining a safe environment

Experience working with complex behaviours, forensic backgrounds, psychosocial disability, trauma, mental health, substance-use histories or other high-support environments will be highly regarded.

Essential Requirements

NDIS Worker Screening Check

Working with Children Check, where applicable

Current First Aid & CPR

NDIS Worker Orientation Module

Relevant qualifications and/or demonstrated experience in disability or community support

Current Australian driver's licence

Reliable vehicle with appropriate insurance

Ability to provide required pre-employment checks

Availability for a range of shifts, including weekends and potentially active/sleepover support depending on participant requirements

What We Offer At

4 Hearts Support , we are a small, director-led team focused on providing personalised, consistent and high-quality support.

You will have the opportunity to work closely with a supportive team and contribute meaningfully to a participant's transition back into community life.

We value workers who are

reliable, respectful, accountable and genuinely invested in the people they support.

Location Coolangatta / Southern Gold Coast

Employment Casual / Part-Time opportunities available, with the potential for ongoing hours based on participant needs and roster requirements.

Male and female applicants are encouraged to apply.

If you believe you have the experience, maturity and approach required for this role, we would love to hear from you.

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📌 Community Access/ Home Support (Gold Coast)
🏢 4 Hearts Support
📍 Gold Coast