This is a full time position in a medical practice supporting the running of multiple doctor's clinics. You will be the primary point of contact for patients and practitioners, managing a range of administrative and clinical support tasks in a busy healthcare environment.
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Key responsibilities
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- Attend to enquiries over the phone, email and in person
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- Manage specialist appointments, procedure bookings and patient inquiries
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- Confidence using medical practice software (or willingness to learn) eg HealthTrack
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- Take payments and process Medicare claims (batching), Private Health Fund billing, including reconciling of billing
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- Run multiple doctor's clinics and prepare consulting sessions
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- Work closely with clinic practitioners and admin staff to create a smooth running organisation
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- Maintain the "face of the clinic" by providing excellent customer service and support
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- Import typing from external source
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- Scan and import documents
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About you
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- Previous experience in a medical practice (cardiology or specialist practice highly regarded)
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- Excellent communication and interpersonal skills
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- Outstanding organisation skills with strong attention to detail
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- The ability to prioritise and remain calm in a busy environment
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- Confidence using medical practice software (or willingness to learn)
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- A positive, reliable and team focused attitude
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- A supporting and welcoming team environment
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- A stable, long-term position
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- The ability to work a 9 day fortnight
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- The opportunity to work closely with respected cardiologists and make a meaningful difference to patients
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📌 Receptionist and clinic all-rounder (New South Wales)
🏢 Westmead Private Cardiology
📍 New South Wales
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