Front Office Reception/Patient Coordinator (Melton)

Front Office Reception/Patient Coordinator (Melton)

24 Sep
|
Dental Boutique
|
Melton

24 Sep

Dental Boutique

Melton

At Dental Boutique, we don’t just change smiles - we change lives. With over 50,000 smile transformations across Australia and New Zealand, we combine world-class expertise, artistry, and innovation to deliver natural, confidence-boosting results.

About You The Role You’ll begin as a Front Office Coordinator - the warm, welcoming face of Dental Boutique. From greeting patients to managing appointments and ensuring each visit runs smoothly, you’ll help create a memorable and seamless experience for every client. But this role goes beyond the front desk. If you have a natural ability to build trust, communicate with confidence, and help people take the next step, you’ll transition into a Patient Sales Consultant - guiding clients through their smile journey with care and clarity.

What You’ll Be Doing

Welcome patients with professionalism and warmth

“Check in” and “check out” clients while managing appointment schedules

Handle phone enquiries and complete admin tasks with accuracy and efficiency

Create a calm, confident environment that puts patients at ease

Coordinate with the wider team to ensure smooth daily operations

What You’ll Be Growing Into

Lead tailored consultations to support patients through their decision-making journey





Build trust and rapport with clients while presenting treatment options

Manage treatment plans, appointment scheduling, and follow-up communication

Collaborate with clinicians to ensure personalised, high-quality care

Use your natural ability to influence and connect to drive conversions

About You

You might come from hospitality, healthcare, dental, high-end retail, or sales - but you bring a premium customer service mindset to everything you do

You’re confident, warm, and thrive in high-touch, people-focused roles

You’re organised, detail-oriented, and love creating structure and calm in busy environments

You’re ambitious, emotionally intelligent, and eager to grow into a role with more responsibility and impact

You’re motivated by helping people and delivering meaningful results

What We Offer

A clear career pathway from Front Office to Patient Sales Consultant

Regular hours - typically Monday to Friday - no late nights, no Sundays

Tailored development, premium training, and mentoring from a high-performing team

A beautiful clinic workplace and a values-driven culture

The chance to help people transform their lives and feel proud doing it

#J-18808-Ljbffr

📌 Front Office Reception/Patient Coordinator (Melton)
🏢 Dental Boutique
📍 Melton

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