We are seeking an L1 Application Support Analyst to join a dynamic support team responsible for maintaining business-critical applications. This is an excellent opportunity for someone with strong SQL skills, Python scripting experience, and a passion for troubleshooting and problem-solving.
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Key Responsibilities:
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Provide Level 1 support for production applications and systems.
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Monitor application health, batch jobs, and system alerts.
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Investigate and resolve incidents using SQL queries, logs, and data analysis.
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Perform data validation, reconciliation, and root cause analysis.
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Develop and maintain straightforward Python scripts for automation and reporting.
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Manage incident tickets, issue triage, and escalation to L2/L3 teams.
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Support deployments, testing,
and post-release validation activities.
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Prepare operational reports and support metrics.
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Skills & Experience:
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Basic to intermediate Python scripting experience.
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Experience supporting enterprise applications in a production environment.
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Strong analytical and troubleshooting abilities.
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Excellent communication and stakeholder management skills.
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Exposure to Angular or React.js is highly regarded.
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What's on Offer?
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Sydney-based opportunity.
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Collaborative and supportive team environment.
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Exposure to enterprise applications and global operations.
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Career growth and development opportunities.
📌 Application Support Analyst (SQL & Python) (New South Wales)
🏢 Opus Recruitment Solutions
📍 New South Wales
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