Hype DC is Accent Group's premium, limited and exclusive sneaker retailer.With almost 25 years as one of Australia’s leading premium sneaker destinations, Hype DC continues to deliver a curated world class assortment of sneakers to our customers. Here at Hype DC, we are obsessed and committed to our people, our team and our customers are at the heart of what we do. As a key sneaker destination, we strive to deliver memorable experiences, a high-performance culture and operational excellence.

The Role We’re looking for a passionate and energetic

Casual Sales Assistant

to join our team.

If you live and breathe sneakers, streetwear and great customer service, this is an opportunity to work alongside a team that shares your passion. You’ll be part of a fast-paced retail environment where no two days are the same, helping customers find the right products while keeping the store running at its best.

Benefits & Culture

Staff discounts across our range of premium sneaker and streetwear brands

Access to employee benefits and wellness programs

Work alongside passionate sneakerheads and streetwear enthusiasts

Ongoing training, development and support

Opportunities to grow and progress within the business

Be part of a fun, energetic and team-focused retail workplace

Work with premium products and some of the biggest names in sneaker culture

The Role & Responsibilities

Deliver exceptional customer service and create an unforgettable in-store experience

Build genuine connections with customers and understand their needs





Work collaboratively as part of a team to achieve sales and KPI targets

Maintain strong product knowledge across sneakers, apparel and streetwear

Process and organise incoming stock and assist with stock replenishment

Pick and pack online Click & Collect and dispatch orders

Assist with day-to-day store operations, including housekeeping, visual merchandising and cleaning

Maintain a high standard of presentation across the store

Contribute to a positive, energetic and customer-focused team environment

Bring a

CAN-DO attitude

and always look for opportunities to deliver great results

To Be Successful, You Will Bring

Previous retail or customer service experience is preferred, but

not essential

A genuine passion for sneakers, streetwear and contemporary fashion

A commitment to delivering exceptional customer service

Excellent communication and interpersonal skills

The ability to work confidently in a fast-paced and energetic environment

A team-first attitude and willingness to support your colleagues

Self-motivation and a desire to meet and exceed sales targets and KPIs

The ability to listen, learn and use feedback constructively

Reliability, punctuality and a positive attitude

Flexibility to work across weekdays, weekends and peak trading periods

Why Join Us? This is more than just a retail role — it’s an opportunity to be part of a team that shares your passion for sneakers and streetwear. If you’re enthusiastic, driven and love connecting with people,

we want to hear from you!

#J-18808-Ljbffr

📌 Hype Sales Assistant - Hype Townsville (Townsville City)
🏢 Hype DC
📍 Townsville City