We are seeking a highly organised and proactive Permanent Full-Time

Dispatch Coordinator to manage the efficient dispatch of linen from our commercial Laundry located at Banyo, QLD 4014.

Monday to Friday 05:00 to 13:06 pm

In this role, you will coordinate the daily flow of linen through the dispatch dock, ensure customer orders are packed and loaded accurately, and work closely with Production, Pack-out, Client Services and contractors to make sure deliveries leave on time and in line with customer requirements.

This is a fast-paced role where strong communication, attention to detail and the ability to manage competing priorities are essential.

About Us HCS is a Catholic Ministry of Mercy Partners, established by the Sisters of Mercy in 1889. HCS is a social enterprise with an emphasis on restoring the dignity to those who are often locked out of employment due to disability and difference by helping them gain meaningful employment in a safe, supportive, and welcoming environment. HCS empowers people of all abilities to succeed, currently through the provision of high-quality laundry and cleaning services.

Key responsibilities

Coordinate the daily flow of linen through the dispatch dock.

Ensure customer linen trolleys are packed accurately and ready for scheduled departures.

Coordinate loading of delivery vehicles in line with manifests and transport schedules.





Check orders are complete and ready for dispatch prior to loading.

Prioritise urgent and same-day orders where required.

Liaise with Production, Pack-out, Client Services and Logistics regarding order progress and delays.

Escalate incomplete or delayed orders to minimise service disruptions.

Maintain accurate dispatch records and documentation.

Use Microsoft Office and laundry-specific systems to update reports and operational information.

Maintain a clean, organised and safe dispatch area.

About you We are seeking someone with:

Strong organisational and coordination skills

Excellent communication and stakeholder management skills

Experience in warehouse, logistics, transport, manufacturing or commercial laundry operations

Ability to manage multiple priorities and remain calm under pressure

Strong attention to detail and problem-solving ability

Confidence using Microsoft Office, mobile devices and operational systems

Knowledge of WHS requirements in an industrial or warehouse environment

Experience in commercial laundry or dispatch/transport coordination

Be part of a supportive and quick-paced team

Play a key role in ensuring customer deliveries are accurate and on time

Work in a role where your coordination and problem-solving skills make a real impact

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📌 Dispatch Coordinator (Brisbane)
🏢 Holy Cross Services
📍 Brisbane