Chery Motor Australia in Sydney is seeking a Customer Experience Advocate to join the Customer Experience Team. You will manage inbound and outbound interactions across phone and email, ensuring first-contact resolution and adherence to processes. Fluency in Mandarin and English is essential, with experience in automotive call centres and CRM tools such as Zoho. You will collaborate with internal teams to optimise the overall customer experience and log interactions accurately.
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📌 Bilingual Customer Experience Advocate (English/Mandarin) (Sydney)
🏢 Bayside Group
📍 Sydney
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