Why Join RMH?

- Part time ongoing | 32 hours per fortnight
- Monday & Friday - 7am - 3.30pm
- Parkville location | Close to public transport

About the role

As an Admissions Clerk, you will be a key first point of contact for patients and carers, providing a professional and caring service throughout the admission and pre-admission process. You will coordinate elective admissions and discharges and support the smooth flow of patients through a busy Pre-admission Clinic.

Working closely with Perioperative Services and Access & Flow, you will provide reception, clerical and coordination support across surgical services, helping ensure an productive and positive patient experience.

Key Accountabilities

- Coordinate elective admissions, discharges and patient flow across surgical services.
- Provide welcoming, professional reception and clerical support to patients and carers.
- Manage patient flow through the busy Pre-admission Clinic.
- Respond to enquiries by phone, electronically and in person.
- Liaise with clinical and administrative teams to support effective operating lists and patient flow.
- Maintain accurate patient records and escalate issues that may impact service delivery

About You

You are calm, friendly and patient-focused, with strong communication and organisational skills. You enjoy working collaboratively and take pride in providing high-quality customer service.

- Communicate clearly and respectfully with a diverse range of stakeholders.
- Demonstrate excellent attention to detail and maintain accurate databases and records.




- Bring a reliable, team-focused approach and contribute positively to the workplace.
- Promote and maintain a safe, inclusive and respectful environment.
- Previous healthcare experience is desirable but not essential. Strong people skills and a collaborative approach are highly valued.

Benefits of Working at RMH

- Meaningful WorkMake a real difference in the lives of patients, families and our community.
- Career GrowthAccess learning, development, and diverse career opportunities.
- Supportive Culture & BelongingJoin in a diverse and values-led organisation built on kindness, collaboration and inclusion.
- InnovationHelp shape the future of healthcare through research, technology and new models of care.
- World-Class ExcellenceWork alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
- Enjoy great employee benefitsSalary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).

- Work in the Parkville PrecinctWork in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

Interested?

Click Apply to submit your application, including a cover letter and resume.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

📌 Admission Clerk (Melbourne)
🏢 Melbourne Health
📍 Melbourne