Our Client

Our client is a major NSW Government organisation operating across planning, housing, land use and infrastructure. Its work supports the delivery of housing, strategic planning and infrastructure outcomes for communities across metropolitan and regional NSW. Current government programs include initiatives aimed at improving housing supply, coordinating infrastructure investment and supporting more efficient planning and development assessment processes.

This opportunity sits within a housing-focused program environment where governance, program coordination and effective administration are important to progressing broader NSW housing priorities. The supplied role description identifies the position as providing high-levelbusiness support across program management and governance functions.

Why Contract With Us

At Charter Diligence, we go beyond just placement — we support our contractors with practical advantages that reflect real-life needs. All contractors engaged through us have access to early cash advances on approved timesheets, offering flexibility in cases of unforeseen expenses or cash flow challenges. Unlike traditional labour hire providers, we understand that life doesn’t always align with a pay cycle — and we're here to help when it matters most. Well, ask around if they’re already a Charter Diligence Contractor — chances are, they’re already benefiting from the support we provide.

About the Role

This is an opportunity for an experienced Business Support Officer to join a fast-moving NSW Government environment and provide high-quality administrative, secretariat and workflow support.

Working closely with senior stakeholders and team members, you will coordinate meetings and governance documentation, manage diaries and correspondence, maintain business workflows and help ensure priorities progress within required deadlines. The position requires strong judgement, discretion and the ability to remain organised as priorities change.

The underlying role also involves supporting governance requirements, preparing correspondence and briefings, maintaining appropriate records and contributing to improved administrative processes.

- Position: Business Support Officer - $50-$65/hour + super
- Location: Orange
- Working Arrangement: Part-time
- Preferred Hours: 32.5 hours per week
- Daily Hours: 6-6.5 hours
- Start Date: ASAP
- Duration: Until 23 December 2026

Key Responsibilities

- Coordinate secretariat activities, including meeting schedules, agendas, papers, minutes, action items and approval processes.
- Prepare, collate and distribute meeting packs and governance documentation within required deadlines.
- Manage shared and individual email inboxes, triaging requests and directing matters to appropriate stakeholders.




- Coordinate diary commitments, meetings and associated logistics to support efficient day-to-day operations.
- Prepare, format and review reports, correspondence, briefing material, presentations and meeting documentation.
- Monitor workflows, outstanding actions and approvals, following up stakeholders to support timely completion.
- Maintain accurate records, registers, electronic files and business information in accordance with government requirements.
- Respond to enquiries and resolve routine administrative matters while escalating sensitive or complex issues appropriately.
- Handle confidential and potentially sensitive information with discretion and sound judgement.
- Liaise with internal teams, senior stakeholders and external parties to coordinate information and business requirements.
- Support program and project activities through documentation, research, tracking and administrative coordination.
- Identify opportunities to streamline administrative processes and improve team workflows.
- Maintain accurate documentation and information to support reporting, governance and informed decision-making.
- Adapt priorities and work schedules in response to urgent requests and changing operational requirements.

These additional duties reflect comparable contemporary Australian government business support roles, where action registers, records management, correspondence and briefing coordination, stakeholder liaison and process improvement are commonly required.

About You

- Demonstrated experience in business support, office administration, executive support or a comparable coordination role.
- Strong experience performing secretariat duties, including preparing meeting papers, taking accurate minutes and monitoring actions.
- Previous NSW Government, broader public sector or similarly regulated environment experience is highly regarded.
- Strong diary, inbox and workflow management capabilities.
- Advanced proficiency across Microsoft Office, particularly Word, Excel and PowerPoint, as required by the supplied role description.
- Confidence using Microsoft 365 and electronic document, records or information management systems.
- Strong written communication skills with experience preparing professional correspondence, reports and meeting documentation.




- Excellent organisational skills and demonstrated ability to prioritise competing deadlines in a rapidly changing environment.
- Strong attention to detail and commitment to producing accurate, high-quality documentation.
- Professional judgement and discretion when handling confidential or sensitive information.
- Well-developed stakeholder engagement and customer service skills.
- Ability to work autonomously, take initiative and appropriately escalate emerging issues.
- Experience supporting governance, program or project activities will be advantageous.
- Familiarity with NSW Government administrative processes, records management and governance requirements is desirable.
- Willingness to complete required pre-engagement compliance checks, including a Criminal Record Check where applicable.
- Australian Permanent Residents, Australian Citizens or candidates holding a valid long-term Australian work visa are required.
- Applicants must have valid working rights in Australia. Sponsorship is not available for this position.
- As a mandatory requirement for this contract role required by our client, applicants are kindly asked to complete a compliance check and upload their work rights verification at www.charterdiligence.com.au/portal. Incomplete submissions may not be considered. If you have any questions or need assistance with the process, please don’t hesitate to contact our team—we’re here to help.

Application Process

Significant: Due to the high volume of applications and the limited submission timeframe, we may not be able to contact all applicants. This is not a reflection of interest, but a result of operational constraints. As part of mandatory government contract requirements, priority will be given to candidates who have completed all necessary compliance checks. For applicants with privacy concerns regarding work rights verification submission, documents may be presented in person at our local offices for sighting.

We encourage candidates who are passionate about making a difference and possess the necessary experience and skills to apply. Please apply to this job post or submit your CV along with a cover letter detailing your qualifications and interest in the role to this job post. For confidential inquiries, contact our recruitment team at ***********@charterdiligence.com.au and (02) 7208 7*** (Sydney), (03) 9001 7*** (Melbourne), (07) 3866 7*** (Brisbane), or (08) 6118 77***(Perth).

Charter Diligence is an equal-chance employer committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of their background. Join us and be part of a team that is shaping the future of the industry.
Additional information

- ASAP Start | until 23 December 2026
- Orange, NSW | Part-Time
- $50-$65/hour + super

📌 Business Support Officer (Orange)
🏢 Charter Diligence
📍 Orange