About the Role:

As a Team Leader – Support Coordination, you will provide leadership and supervision to Support Coordinators while managing a small caseload of participants. You will support NDIS participants and their families to understand, build and implement their NDIS plans.

The role covers both Support Coordination and Specialist Support Coordination, assisting participants with complex needs to build capacity, strengthen their support networks and coordinate formal, mainstream and funded supports.

Benefits:

- SCHAD’s Award Level 4 Pay rates from $46.70 - $50.25
- Salary Packaging: Not-for-profit salary packaging available, including $15,900 tax-free + $2,650 meal and entertainment benefits per FBT year. (if eligible)
- Option to purchase extra annual leave (if eligible)
- Fitness Passport access for you & family (eligibility criteria applies)
- Ongoing training & career development
- Annual flu vaccination
- Safety and Wellbeing support via Sonder

Duties:

- Provide leadership, supervision and support to Support Coordinators.
- Manage a small caseload of NDIS participants.
- Provide Support Coordination to help participants understand and implement their NDIS plans.
- Coordinate formal, mainstream and funded supports.
- Assist participants to build capacity and resilience within their support networks.
- Provide Specialist Support Coordination for participants with more complex support needs.
- Work collaboratively with participants, families and support networks.
- Support the team to achieve organisational goals.

Skills and Experience:

Essential:

- Experience working with NDIS participants and support coordination.




- Understanding of NDIS plans and funded, mainstream and informal supports.
- Ability to coordinate multiple supports and work effectively with participants and their families.
- Ability to support people with complex needs.
- Strong communication, organisation and coordination skills.
- Ability to provide leadership, supervision and support to a team.

Desirable:

- Experience in Specialist Support Coordination.
- Experience leading or supervising a team.
- Experience working within a complex service delivery environment.

About Us:

Since 1958, Challenge Community Services has been supporting people, strengthening communities and creating opportunities across regional New South Wales and South East Queensland.

We provide disability services, foster care, allied health and social enterprise opportunities that empower people to live their best lives.

Our work is driven by a simple belief: everyone deserves the opportunity to belong, grow and thrive. Every role at Challenge Community Services contributes to making a meaningful difference in the lives of the people and communities we support.

How to apply

When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.

To apply and view the Position Description please click on the 'apply now' button below or visit our website: www.challengecommunity.org.au

Confidential enquiries can be made by contacting Sophie Adams

via email ••••@challengecommunity.org.au

Closing Date - 16th October 2026

We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.

📌 Team Leader Support Coordination - Dubbo - Full Time 76 Hours
🏢 Challenge Community Services
📍 Dubbo