About the Role

We are seeking a proactive, detail-oriented and result-driven Operations & Admin Assistant to support our operations, administration and basic HR activities. This role is ideal for someone who is highly organised, reliable, and comfortable managing a diverse range of tasks. You will contribute to the smooth running of business by coordinating operational processes, handling administrative duties, and providing HR support as required.

Key Responsibilities

- Assist the Operations team with day-to-day business activities to ensure smooth and efficient operational management

- Follow directions of the COO and carry out assigned tasks accurately to support the team's objectives

- Coordinate and schedule solar and battery installation in collaboration with Sales, Customer Service, and installation teams. Ensure job readiness by confirming installation schedules and customer site requirements

- Manage and coordinate the Work Order (WO) process to support the After-Sales team in delivering efficient and effective customer service

- Assist with the preparation and generation of purchase orders (POs) in Xero

- Maintain and update sales and installation databases to ensure accurate tracking of orders, installations, and payments, supporting a smooth end-to-end workflow from sale to completion

- Assist Administration team with various administrative functions and facilitate effective communication across different teams

- Provide basic HR support including recruitment coordination,



interview scheduling, reference check, onboarding, and offboarding

- Maintain employee records, attendance, leave tracking, and HR documentation

- Arrange travel bookings, accommodation, and assist in logistics when required

About You

- Diploma or Bachelor's degree in business, administration, human resources or related field

- Minimum 3 years' experience in operations, administration, human resources support, or office coordination

- Strong organisational skills and attention to detail

- Proficient in Microsoft office suite

- Excellent communication and interpersonal skills

- Ability to manage confidential information with professionalism

- Rapid learner, proactive, and able to work independently

What We Offer

- Competitive market-based salary

- Opportunities for career growth and professional development

- Friendly and collaborative work environment

- Exposure to operational and administrative functions in a growing company

About Us

Redback Technologies, founded in 2015 and based in Brisbane, delivers advanced solar solutions for residential users. We are a dynamic and fast-growing solar and battery retailer on a mission to empower Australian households to reduce energy costs and embrace clean, sustainable power. With premium products, expert support, and a streamlined sales process, we make the switch to solar simple, affordable and rewarding, and support for Australia's renewable energy goals.

📌 Operations & Admin Assistant (Chinese Speaking) (Salisbury)
🏢 Redback Technologies
📍 Salisbury