Customer Service/Sales Support
Location: Hallam Office/Showroom

We are Australia’s leading manufacturer and supplier of premium home and commercial air purifiers, proudly offering high-quality, Australian-made products. We are looking for a dynamic and motivated Customer Service/Sales Support person to join our small team at our Hallam office which includes a small showroom & warehouse.

You’ll have the opportunity to make a real difference by helping people achieve better outcomes in improving indoor air quality.

What We’re Looking For:
The ideal candidate is passionate about customer service, sales, and the opportunity to contribute to the success of a leading Australian company. You’ll need to have a robust phone presence and be able to provide excellent customer support across multiple channels.

Key Responsibilities:

- Handling incoming phone calls, emails, and other communications, responding to enquiries requests in a professional and timely manner or directing them to the appropriate team members.

- You will proactively manage the day-to-day sales administration, assist the sales team with administrative tasks inc generating quotesinvoices.

- Offer in-person customer service through scheduled appointments at our showroom. This includes handling packages up to 20kg.

- Liaising with warehouse, logistics and sales team at our NSW head office.

- Develop and maintain a thorough understanding of our technical product.

What You Bring:





- 1-2 years experience in a customer service or sales administration role.

- Previous experience in a fast-paced office environment is desired.

- First-class customer service skills with a passion for helping customers achieve positive outcomes.

- Excellent phone manner, interpersonal, verbal and written communication skills with the ability to liaise effectively with a diverse range of customers including both residential and corporate clients.

- Ability to multitask, have an excellent attention to detail and manage competing priorities in a fast-paced environment.

- Proficiency in MS Office & Google Workspace. Experience with Shopify and Xero highly desirable but not required.

- Strong aptitude for learning technical product information and using it to enhance sales performance.

- A professional, can-do attitude with the ability to work both independently and as part of a team.

Why Join Us?

- Market-competitive salary and remuneration based on experience.

- Opportunity to work with a premium, Australian-made product that leads the market.

- A supportive team environment where your contributions are recognised and rewarded.

If you’re looking for a fulfilling diverse role where you can apply your sales and administration expertise while working with a market leader, we’d love to hear from you!

Kindly submit your current resume along with a cover letter outlining how you meet the key responsibilities, and we will be in touch with successful applicants.

📌 Customer Service/Sales Support (Hallam)
🏢 InovaAir Australia
📍 Hallam