Benefits Analyst (12-Month Fixed-Term Contract)

Help shape better health outcomes through data, insight and analysis.

If you're naturally curious, enjoy investigating trends and love turning data into meaningful insights, this is an opportunity to apply your analytical skills to work that genuinely impacts members.

We're looking for a Benefits Analyst to join our team on a 12-month fixed-term contract. This is a newly emerging role that will support critical project and remediation activity, providing analysis across claims activity, benefit rules, utilisation trends, payment outcomes and operational performance.

Why You Will Be Excited About This Role

This role sits at the intersection of claims, benefits, finance and member outcomes.

You'll investigate complex claims and benefits data, identify trends and anomalies, support remediation initiatives and help improve the accuracy and consistency of benefit payments. Your analysis will contribute to important business decisions, strengthen controls and help ensure members receive fair and consistent outcomes.

This is an excellent opportunity for someone who enjoys solving problems, challenging assumptions and working with a range of stakeholders to drive meaningful improvements.

Why You Will Like Working Here

At CBHS, you'll be part of an organisation that values collaboration, continuous improvement and member-focused outcomes.

Benefits include:

- Hybrid working arrangements

- 5 weeks annual leave

- Free breakfast and snacks in the office

- Ongoing learning and development opportunities

- Exposure to claims, finance, product,



risk, compliance and data teams

- The opportunity to contribute to high-impact project and remediation work

What You Will Be Working On

You'll be responsible for providing data-led analysis and insight across claims and benefits activity, including:

- Analysing claims, benefits and utilisation data to identify trends, anomalies and areas requiring investigation

- Assessing how benefit rules, product settings and operational processes are being applied

- Monitoring claims costs, benefit outlay, payment integrity and unusual claiming patterns

- Identifying potential overpayments, underpayments, leakage and control gaps

- Supporting remediation activities, including validation, tracking and reporting

- Developing reports, dashboards and analysis packs to support decision-making

- Assisting with benefit rule validation, claims controls and operational process reviews

- Partnering with stakeholders across Claims, Product, Finance, Risk, Compliance and Data teams

- Translating complex findings into practical recommendations and actionable insights for business stakeholders

What You'll Bring





We're looking for someone who combines solid analytical capability with the ability to communicate insights clearly and influence outcomes.

You'll bring:

- Private health insurance, healthcare, claims operations or benefits management experience

- Experience working with claims, benefits, financial or operational data

- Strong analytical and investigative skills with the ability to identify trends and root causes

- The ability to interpret complex data and translate findings into practical business insights

- Strong attention to detail and a commitment to accuracy

- Excellent written and verbal communication skills

- The ability to manage competing priorities and deliver quality outcomes

- Experience engaging with a range of stakeholders across business functions

Desirable Experience

- Experience supporting remediation or project-based initiatives

- Advanced Excel skills and/or experience with Power BI

- An understanding of benefit design, payment integrity, claims controls or root cause analysis

- International Private Health Insurance experience

Alternative Job Titles: Claims Analyst, Advantages Analyst, Health Insurance Analyst, Business Analyst, Operations Analyst, Payment Integrity Analyst, Claims Insights Analyst, Data Analyst.

How To Apply

If you're looking for an chance to apply your analytical expertise to meaningful work and help improve claims, benefits and member outcomes, we'd love to hear from you.

Apply today with your resume and a brief cover letter outlining your interest in this 12-month fixed-term opportunity.

📌 Benefits Analyst (12 month Fixed-term contract) (Parramatta)
🏢 Cbhs Health Fund
📍 Parramatta