Job Type: full time
Location: NSW
Job Category: Security & Protective Services
Would you like to help us make our world a safer place?
Right now, somewhere in the world, someone's most important assets are being monitored and protected by our Securitas team.
From managing access control at corporate sites to monitoring critical systems in data centres, our Security Officers play a vital role in creating safe, secure environments.
If you're passionate about safety, customer service, protecting people and property, working with systems, and being part of a professional, diverse team.
About The Business
Securitas is the leading global security company with operations in 44 countries in North America, Europe, Latin America, Middle East, Asia, The Pacific and Africa.
With more than **** branch offices and over ******* employees, we make a difference every day, all year round.
Our values are the foundation of our operations, and the corporate culture is built on these values that help to shape a long-term, financially successful enterprise by creating value for customers, employees, and shareholders.
They are summarized in three words:Integrity,Vigilance, andHelpfulness.
Job Description
About the Role
The Control Room Supervisor oversees security operations at the client's Data Center, monitoring systems, dispatching personnel, and maintaining accurate reports.
The role ensures compliance with SOPs, covers all posts, escalates incidents, and identifies improvements to enhance security and safety.
Job Location: Seven Hills
Fulltime Day Shifts - *********
Fulltime Night Shifts - *********




The Control Room Supervisor will be responsible for the following duties:
Monitors physical security operations at the client Datacenter
Monitors cameras and access control systems covering data calls and entry/exit doors
Dispatches appropriate personnel, as necessary
Maintains logs and records in accordance with the Datacenter Standard Operations Procedure (SOP)
Identifies and escalates issues in accordance with documented policies and procedures
Reviews all reports written during shift
Ensures all scheduled posts are filled
Briefs oncoming CRS about incidents during shift or in progress
Maintains documentation and follows standardized procedures to successfully complete unannounced audits
Collects complete information for detailed report and appropriate follow-up.
Prepares well written reports and maintains strict distribution to "need to know" parties
Prepares written and electronic logs and reports as required for the site while entering information in appropriate computer systems
Read and comprehends standard operations procedures, post orders, reports, and other printed materials
Performs additional tasks assigned by management
Identifies security shortfalls and offers suggestions from improving the security program
Evaluates and escalates potential safety issues within the facility
Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.
Notify supervisor upon becoming aware of unsafe working conditions
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📌 Control Room Supervisor -Nv1 -Day Or Night Shift (New South Wales)
🏢 Securitas Australia
📍 New South Wales