Job Description
WeareHCLTech,oneofthefastest
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growinglargetechcompaniesintheworldandhometo219,000+peopleacross54countries,superchargingprogressthroughindustry
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leadingcapabilitiescenteredaroundDigital,EngineeringandCloud.
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Thedrivingforcebehindthatwork,ourpeople,arediverse,creative,andpassionate,raisingthebarforexcellenceonaregularbasis.
We,inturn,workhardtobringoutthebestinthemaswestrivetohelpthemfindtheirsparkandbecomethebestversionofthemselvesthattheycanbe.
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Areyoureadytobeanimportantpartofthisever
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transformationaljourney?
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Site Reliability Engineer
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require participation in a 24x7 on-call support roster as well.
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we are seeking two Site Reliability Engineering (SRE) professionals based in Australia. We are considering candidates at either the Intermediate or Experienced level.
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Experience in the following areas is desirable:
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Qualified Experience
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Minimum of 5 years of experience working as a Site Reliability Engineer.
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Methodologies:
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Experience working with Agile, Lean and/or Continuous Delivery approaches.
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DevOps Standards
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Knowledge on DevOps tools and standards.
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Core Passions:
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Passionate about secure coding practices, Software Engineering, contact centre migration and API Based applications support.
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Strong hands-on experience with AWS Connect and related AWS services (Lambda, DynamoDB, S3, CloudWatch, IAM).
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Domain Knowledge:
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Experience with contact centre technologies (IVR, ACD, CTI, call routing, workforce management).
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Infrastructure as Code (IaC):
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Proficiency in Infrastructure as Code (Terraform, CloudFormation).
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CI/CD & Tooling:
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Experience with CI/CD pipelines (GitHub Actions, Codefresh), JIRA, ServiceNow & Qliksense.
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Observability:
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Knowledge of monitoring and alerting (observability).
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Familiarity with incident management and SRE principles (SLIs, SLOs, SLAs).
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Problem Solving: Strong troubleshooting and problem-solving skills.
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Soft Skills: Strong communication and collaboration skills.
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Adaptability: Ability to work in a fast-paced, agile environment.
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Mindset: Ownership mindset and proactive approach to reliability.
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Representing165nationalitiesacrosstheglobe,weprideourselvesonbeinganequalopportunityemployer,committedtoprovidingequalemploymentopportunitiestoallapplicantsandemployeesregardlessofrace,religion,sex,color,age,nationalorigin,pregnancy,sexualorientation,physicaldisabilityorgeneticinformation,militaryorveteranstatus,AboriginalandTorresStraitIslanderpeopleoranyotherprotectedclassification,inaccordancewithfederal,state,and/orlocallaw.
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📌 Site Reliability Engineer (Victoria)
🏢 HCLTech
📍 Victoria