Job Description
Front of House Staff – Bikanervala Melbourne
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This is an exciting opportunity to join an internationally recognised brand during its launch and expansion in Melbourne.
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We are currently offering Casual, Part time and Full-Time opportunities for experienced, energetic and customer-focused Front of House (FOH) team members to help deliver the authentic Bikanervala experience to our customers.
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Successful candidates will work in a fast-paced, professional and structured hospitality environment focused on excellent customer service, efficient operations, cleanliness and a welcoming dining experience.
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As part of the foundation team, you will play an important role in establishing Bikanervala Melbourne's customer service standards and day-to-day front-of-house operations.
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Key responsibilities
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Provide friendly, professional and efficient customer service.
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Welcome customers and assist them with menu selections and enquiries.
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Take customer orders accurately and efficiently.
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Operate POS systems and process cash, card and other payments.
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Serve food, beverages, Indian sweets, Chaat and other menu items professionally.
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Maintain cleanliness and presentation of dining, service and counter areas.
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Assist with takeaway, dine-in and online orders.
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Ensure orders are correctly prepared and delivered to customers.
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Communicate effectively with kitchen staff and management to support smooth service.
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Assist with opening and closing procedures as required.
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About you
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Minimum 1 year of Front of House, customer service or hospitality experience.
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Previous experience in a busy restaurant, café, quick-service restaurant or similar hospitality environment.
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Experience with Indian restaurants, sweets, Chaat or vegetarian dining environments will be highly regarded.
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Strong customer service and communication skills.
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Confident in taking orders and interacting professionally with customers.
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Previous experience using POS and payment systems is desirable.
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Ability to work efficiently in a busy and high-volume environment.
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Strong attention to cleanliness, presentation and customer satisfaction.
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Reliable, punctual and able to work effectively as part of a team.
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Ability to work flexible hours, including evenings, weekends and public holidays where required.
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About us
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Bikanervala is a globally recognised Indian food and sweets brand with a strong heritage in traditional Indian cuisine, authentic Mithai and vegetarian food. With a presence across multiple countries, Bikanervala is known for its commitment to quality, consistency, traditional flavours and high operational standards. As Bikanervala expands its presence in Melbourne, Australia, we are building a professional and experienced team to deliver the authentic Bikanervala experience to our customers.
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Competitive hourly rate of $30–$35 per hour, depending on experience and employment arrangements.
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Applicable superannuation and penalty rates in accordance with relevant workplace requirements.
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Stable roster opportunities in a professional hospitality environment.
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Opportunity to join the foundation team of Bikanervala Melbourne.
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Training in Bikanervala's customer service standards, menu, products and operational procedures.
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Opportunity to develop knowledge of traditional Indian cuisine, Mithai, Chaat and other Bikanervala products.
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Supportive and professional team environment.
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Opportunities for ongoing training and professional development.
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Career progression opportunities into Senior Front of House, Team Leader, Shift Supervisor, Restaurant Supervisor and Restaurant Manager positions as the Melbourne operation grows.

📌 Front Of House Staff - Bikanervala Melbourne (Victoria)
🏢 Bikanervala Melbourne ( Victoria)
📍 Victoria