Job Description
This is a varied, hands-on role where you will work across the warehouse and manufacturing operation while also assisting customers by phone and face-to-face at BTA Towing Equipment, a towbar manufacturing and towing equipment business.
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Key responsibilities
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Receiving, checking and storing stock and towbar components
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Picking and preparing materials for production
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Picking, packing and dispatching customer orders
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Loading and unloading deliveries
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Operating a forklift and moving stock around the warehouse
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Maintaining accurate stock levels and assisting with stocktakes
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Keeping the warehouse clean, organised and secure
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Assisting the manufacturing team with materials and general duties
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Answering incoming customer calls and assisting with enquiries
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Serving customers face-to-face at our premises
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About you
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Previous warehouse, automotive, manufacturing or similar experience
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Excellent communication and customer service skills
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Confident speaking with customers over the phone and face-to-face
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Reliable, punctual and hardworking
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Can work independently and as part of a team
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Physically capable of performing warehouse and manual-handling duties
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Positive attitude and willing to learn
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About us
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BTA Towing Equipment is a towbar manufacturing and towing equipment business based in Dandenong South.

📌 Warehouse Assistant / Customer Service (Victoria)
🏢 BTA Towing Equipment
📍 Victoria