Job Description
Vehicle Delivery Coordinator - BYD Caroline Springs
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We are seeking a detail-oriented and customer-focused Delivery Coordinator to manage the end-to-end vehicle delivery process. This role ensures all vehicles are prepared, documented, registered, and delivered to customers in a timely and skilled manner.
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You will work closely with sales, finance, registration, and PDI teams to ensure a seamless and high-quality customer delivery experience.
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About the Role
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We are seeking a detail-oriented and customer-focused Delivery Coordinator to manage the end-to-end vehicle delivery process. This role ensures all vehicles are prepared, documented, registered, and delivered to customers in a timely and professional manner.
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You will work closely with sales, finance, registration, and PDI teams to ensure a seamless and high-quality customer delivery experience.
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Key Responsibilities
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Vehicle Delivery Coordination
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Coordinate the full vehicle delivery process from order confirmation to final handover
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Schedule delivery appointments and ensure vehicles are ready on time
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Track vehicle status, including stock availability, PDI progress, and registration completion
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Documentation & Compliance
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Ensure all delivery documentation is complete and accurate, including contracts, invoices, and registration paperwork
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Verify compliance with company policies and regulatory requirements
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Customer Experience
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Act as a key contact for customers throughout the delivery process
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Provide clear communication on delivery timelines, requirements, and next steps
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Ensure a professional and smooth handover experience
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Internal Coordination
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Work closely with Sales, Finance, Warehouse, and PDI teams to ensure delivery readiness
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Coordinate vehicle preparation, accessories installation, and final quality checks
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Escalate any delays or issues that may impact delivery timelines
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Reporting & Process Management
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Maintain accurate records in CRM / DMS systems
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Track delivery schedules and provide updates to internal stakeholders
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Support continuous improvement of delivery processes
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What We're Looking For
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Required
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Previous experience in administration, coordination, or customer service roles
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Strong organisational and time-management skills
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High attention to detail, particularly with documentation
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Excellent communication and customer service skills
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Ability to manage multiple tasks in a fast-paced environment
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Highly Regarded
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Experience in automotive dealerships or vehicle delivery
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What We Offer
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Competitive salary package + Superannuation
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Opportunity to work in a fast-growing automotive group
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Supportive team environment
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Career development opportunities within the dealership network
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Why Join Harmony Auto Australia?
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Be part of a rapidly expanding EV and automotive business
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Play a key role in delivering an excellent customer experience
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Work in a collaborative, high-performance environment
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📌 Vehicle Delivery Coordinator - Byd Caroline Springs (Victoria)
🏢 Harmony Auto
📍 Victoria