Job Description
Practice Manager - Chartered Accounting Firm
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Growing accounting firm, team of 12
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High impact operational role
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Work from home flexibility 1 day per week
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My client is an established regional accounting practice with approximately $2.2 million in annual fees and a team of 12, including the Principal. The practice provides accounting, taxation and advisory services predominantly to privately owned business groups, with client t/o in the range of $5m - $30m. The firm is now looking to appoint a Practice Manager to take ownership of the workflow, capacity, team coordination and operational performance of the practice.
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The ideal candidate will possess experience within an Australian public accounting practice, with solid people-management, organisational and workflow management skills, confidence to lead staff, and a practical understanding of practice operations. They will be proactive and client-focused, with strong communication skills and an ability to identify and implement practical improvements.
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The firm is tech-focused, with experience using Xero, XPM and FYI highly regarded. Please note,



the balance of the position responsibilities can be tailored to the experience and strengths of the successful candidate.
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Manage team capacity and workflow by planning resources, prioritising deadlines and allocating work effectively.
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Oversee jobs from commencement to completion, ensuring matters progress smoothly and outstanding client information is followed up promptly.
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Lead regular workflow and team meetings, setting clear expectations and holding team members accountable for agreed responsibilities and deadlines.
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Identify and resolve workflow bottlenecks, recurring errors and process gaps before they impact quality, turnaround times or client service.
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Drive systems, process and technology improvements, including the effective use of XPM, FYI and other practice systems to improve efficiency and consistency.
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Coach and develop the team while building a culture of ownership and continuous improvement, working closely with the Principal to progressively reduce their involvement in routine workflow and staff management.

📌 Practice Manager - Chartered Accounting Firm (Ballarat)
🏢 Lawson Elliott Recruitment
📍 Ballarat