Job Description
A hands-on, customer-facing role supporting day-to-day bookings, allocations, and coordination. Ideal for someone organised, calm under pressure, and comfortable working across phone, email, and paperwork all at once.
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Key responsibilities
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Handling bookings, quotes and customer queries via phone
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Handling bookings, quotes and customer queries via email
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Booking and updating delivery timeslots
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Coordinating paperwork and documentation
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Liaising directly with customers and drivers to keep jobs on track
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Providing allocation support to the operations team
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About you
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Strong communication skills, both written and verbal
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Comfortable multitasking across phone, email and systems in a fast-paced workplace
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Customer service or
logistics/transport
experience highly regarded, but not essential — full training provided
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A team player who's reliable, proactive, and enjoys problem-solving on the go
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📌 Operations Coordinator (Victoria)
🏢 Eclipse Couriers
📍 Victoria