About the company: We re partnering with a globally recognised industry leader known for innovation, quality and delivering an exceptional customer experience.
Based in Scoresby, you ll join a supportive, high-performing team where your ideas are valued, your development is encouraged and there s opportunity to grow.
About the role: As a Sales Support Officer, you ll be at the heart of the action connecting customers, sales and service and making sure everything runs smoothly.
You ll have plenty of variety, with a mix of customer service, sales support, administration and data analysis.
If you re someone who enjoys being busy, solving problems and taking ownership, you ll love the variety this role offers.
This is initially a 12-month temporary assignment, with strong potential for extension and opportunities to grow within the organisation.
Monday Friday | 9:00am 5:00pm No weekends | No overtime | 37.5 hours per week What You'll Do: Be the first point of contact via phone and email Provide outstanding customer service and support Assist with product,



service and general enquiries Work closely with the sales team on enquiries and follow-ups Coordinate with customers and internal teams to keep things moving Maintain accurate customer information within the CRM Analyse customer and sales data and prepare reports Resolve enquiries at the first point of contact wherever possible Manage incoming tasks and ensure everything is followed through Build strong relationships with customers and internal stakeholders What we're looking for: We re looking for someone who is confident, customer-focused and commercially minded someone who enjoys dealing with people, solving problems and getting things done.
You'll ideally bring: Previous experience in a similar role Excellent verbal and written communication skills Strong relationship-building skills A proactive, can-do attitude Strong problem-solving ability Intermediate Excel skills and good general computer literacy Excellent organisation and attention to detail Benefits: Work for a globally recognised organisation Excellent work-life balance Ongoing training and career development Attractive employee discounts Supportive and collaborative team environment Strong potential for contract extension If you re looking for a role where you can use your customer service and sales support skills, enjoy your evenings and weekends, and work with a great team, we d love to hear from you.
Please apply online by clicking on "apply now" or contact Jade Lawton at ************ to discuss or email a copy of your resume to ******.

📌 Sales & Customer Support Officer (Melbourne)
🏢 Trade Counter Sales
📍 Melbourne