ACT, Lakeside Leisure Centre - Greenway **** Great career paths and development with an entrepreneurial organisation Free facility access Opportunity to make a real difference to our community This is a great prospect for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions!
The Role Our Guest Experience Officer are the heart of our business providing front of house services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures.
The role also involves supporting the Learn to Swim program and carnivals with some kiosk work as part of the role.
The primary responsibility of our Guest Experience Officer is to deliver first class services to our customers ensuring it's in line with our Mission, Vision and Values.




You must be available weekends and during the day on weekdays.
Key areas of responsibility include: Provide excellent customer service to all customers, both in person and over the telephone Apply sound cash handling principals and use of Point of Sale (POS) systems Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews Promote the centres services and programs to customers and accept customer bookings and enrolments Develop and maintain good working relations with customers Promote and exercise good public relations at all times Opening/closing of the centre in accordance with security and safety procedures Skills

📌 Guest Experience Officer (Australia)
🏢 Belgravia Health & Leisure Group
📍 Australia