Overview Sydney location; Leadership role within a growing team and excellent culture; Professional growth and career development, flexible working arrangements, wellbeing support programs, and more!
About us Gallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator.
We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations.
We are part of the leading global risk management and insurance group Arthur J Gallagher Contribute to shaping our culture through high levels of people engagement; with a view to recognising the importance of diversity and increasing our people's satisfaction levels and having pride in our goals; Participate in workforce planning and recruitment activities for the function; Monitor service performance by establishing clear goals and expectations, tracking progress against goals, ensuring timely feedback, appropriate support, addressing performance deficiencies promptly and recognising and rewarding exceptional performance; Mentor your team and provide them with coaching and professional support to ensure they reach their full potential.
Analyse team performance trends and projections, and implement remedial action to resolve issues where required; Promote a culture which ensure compliance to our business processes is adhered to; Identify areas of opportunity within your team and the business and take any action to improve outcomes for our customers and people.
Requirements: Demonstrated experience in team management/leadership or significant experience in a Technical Specialist role,



with experience in claims management and providing coaching; Knowledge of general business and administrative practices and managing cost effective business activities; Experience in managing performance through qualitative and quantitative metrics; Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of stakeholders; Exceptional time management and organisational skills; A strategic mindset and approach to work; A strong sense of team and collaboration; A resilient attitude.
To be considered for this opportunity you must have right to live and work in Australia when applying.
Unsolicited agency applicants will not be considered for this position.
Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply.
As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace.
We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Compensation and advantages On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave Novated Leasing opportunities Two paid volunteer days annually Health Insurance Discounts with our Group Insurance Plan Employee Stock Purchase Program Paid parental leave Other benefits include: Flexible and hybrid work arrangements Mental Health and Wellbeing Support for yourself and immediate family members Employee Recognition Awards and Service Milestone Recognitions Peer Support Program Annual flu vaccinations Access to Reward Gateway – discount offers at over 350 retailers!

📌 Team Manager - Technical (Piawe) Specialists (New South Wales)
🏢 Gallagher
📍 New South Wales