22 Sep
|
Lancemore Group
|
Victoria
22 Sep
Lancemore Group
Victoria
Full-time role with one of Australia's leading boutique hotel groups Melbourne CBD Head Office with hybrid working The ideal step up from reservations or events coordination into hotel sales Are you known for the quality of your follow-through as much as your energy?
Lancemore Hotels is looking for a Conference and Event Sales Executive who combines warm, polished customer service with a sharp eye for detail to manage conference and events enquiries across our portfolio, from first contact through to confirmed booking and handover.
Reporting to the Director of Sales, you'll be a key part of a high-performing, supportive sales team in a family-owned business that has been a leader in boutique luxury and residential conferencing since ****.
About the role Respond to inbound conference and events enquiries by phone and email with warmth, speed and professionalism Qualify leads, prepare accurate proposals and quotations,
negotiate terms and convert enquiries into confirmed business Manage contracts and deposits with a high level of accuracy, and hand confirmed bookings over cleanly to our on-property teams Conduct site inspections and familiarisation visits, with thorough follow-up Identify upsell and cross-sell opportunities across accommodation, dining and activities, and across the wider Lancemore portfolio Look after a portfolio of existing clients, and re-engage past clients to generate recent enquiries Keep the pipeline current and accurate in our CRM and contribute to weekly forecasting and reporting Support the Director of Sales with campaigns, promotions and outbound sales activity What we're looking for At least 2 years' experience in a hotel or venue, reservations or conference
📌 Group Sales Executive (Victoria)
🏢 Lancemore Group
📍 Victoria