Overview The Benefit Calculation Officer is responsible for providing professional customer service, through the accurate and timely processing of wage calculations, reviews and back-pays for Employers and Injured Workers.
How you'll make an impact Liaise with internal and external stakeholders to gather information to provide accurate calculations of weekly payments; Calculate and update average weekly earnings and back pays in an accurate and timely manner to meet business unit KPIs; Monitor, process and action emails received in the shared email inboxes; Update and document reporting spread sheets and systems daily to ensure delays are minimised; Conduct wage calculations, and / or reviews when provided with average weekly earnings (AWEs) or federal minimum wage (FMWs); Audit peer calculations to identify errors and rectify potential mistakes; Monitor and complete economic adjustment reviews as per legislative requirements for claims over 12 months of age; Collate information and calculate arrears of weekly payments or back pays; Work with Dispute Resolution Officers in Conciliation preparation to ensure sustainability of initial decisions.




About you Previous administration experience; Previous data entry experience with a high level of accuracy; Proficient with the use of Microsoft suite.
Experience in claims management Payroll and or accounts payable / receivable experience.
Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these advantages may improve: 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave Novated Leasing opportunities Two paid volunteer days annually Health Insurance Discounts with our Group Insurance Plan Employee Stock Purchase Program Paid parental leave Other benefits include: Flexible and hybrid work arrangements Mental Health and Wellbeing Support for yourself and immediate family members Employee Recognition Awards and Service Milestone Recognitions Peer Support Program Annual flu vaccinations Access to Reward Gateway – discount offers at over 350 retailers!

📌 Benefit Calculation Officer (South Australia)
🏢 Gallagher
📍 South Australia