Job Description
Role : Claims Platform Test Manager
Duration: Permanent
Location: Geelong
We are looking for an experienced Claims Platform Test Manager to lead end-to-end testing for a major Claims Platform Transformation Program involving a modern cloud-based claims platform and complex enterprise integrations.
Mandatory: Solid Insurance Claims domain experience
Key Responsibilities
Own and lead the overall test strategy and integrated test plan for the Claims Platform transformation.
Establish and manage the program-level testing function and operating model.
Lead System Testing, SIT, Integration Testing and End-to-End testing across the claims platform and enterprise applications.
Coordinate API/interface testing and complex system integrations.
Plan and oversee UAT, business validation and stakeholder sign-off.
Manage testing activities across implementation partners, vendors and internal technology teams.
Lead defect triage, quality risk assessment and resolution tracking.
Define and monitor test metrics, quality dashboards, risks and issues for program governance.




Coordinate performance, security, resilience, accessibility and compliance testing.
Own test exit criteria and release readiness assessments.
Support Go/No-Go decisions, production verification and post-release/hypercare quality activities.
Mandatory Skills & Experience
Strong Insurance Claims / Claims Management experience
Proven experience as a Test Manager / Program Test Manager / Test Lead on large transformation programs
Strong SIT, Integration and E2E testing experience
Experience with Claims platforms / Claims transformation programs
Strong Test Strategy, Test Planning and Test Governance experience
Experience managing UAT and business stakeholders
Strong defect management and quality risk management experience
Experience coordinating vendors / system integrators / implementation partners
Strong release readiness and quality reporting experience
Experience working with cloud platforms and enterprise integrations

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