Employment Coach (Inclusive Employment Australia)
Administration,Community Services,Employment Services
At Mai-Wel, we believe meaningful employment creates opportunities for people to build independence, confidence and greater participation in their community.
We're seeking an enthusiastic and motivated Employment Coach to join our Inclusive Employment Australia (IEA) team based in Edgeworth.
This Part-Time - 3 days per week chance has become available due to an internal career progression, reflecting Mai-Wel's commitment to developing and supporting our people.
This role is ideal for someone who enjoys working directly with people, building strong relationships and supporting individuals to identify strengths, address barriers and achieve their employment goals through a personalised, strengths-based approach.
About the Role
As an Employment Coach (IEA),you'll support people to build confidence, develop skills, overcome barriers and secure meaningful, sustainable employment.
If you're passionate about empowering others, enjoy working in a front facing, people focused environment and, are driven to create real impact in your community, we'd love to hear from you.
Working closely with participants, employers, training providers, and community partners, you'll help people identify opportunities aligned with their strengths and goals, prepare for work, secure employment opportunities, and to thrive in the workplace.
Key responsibilities include:
Managing a caseload of participants, providing personalised, strengths-based employment support
Conducting participant interviews, developing Job Plans and maintaining accurate records within Workforce Australia systems
Identifying participant strengths, employment goals and development opportunities to build work readiness and capacity
Connecting participants with training, education and support services that address vocational and non-vocational barriers to employment
Delivering customised employment approaches, including job development,matching andcarving opportunities
Supporting participants with job search activities, applications, interviews, workplace preparation and placements




Monitoring participant progress, maintaining accurate records and compliance documentation
Building strong relationships with employers, community partners and internal stakeholders to achieve sustainable employment outcomes.
What We're Looking For
Passionate about building capacity and empowering people to achieve their personal and employment aspirations
A strong communicator who builds positive relationships with participants, employers and community partners
Adaptable and confident supporting people from diverse backgrounds, abilities and life experiences
Collaborative, proactive and solution focused
Organised and able to balance participant support, administration and compliance requirements
Motivated by achieving meaningful employment outcomes.
Essential Skills & Experience
You'll thrive in this role if you have:
Experience in employment services, community services, or a similar people-focused role
Strong verbal and written communication skills, with the ability to engage participants, employers and community partners
Proven administration, organisational and time management skills, with the ability to manage competing priorities and KPIs
Understanding of person-centred, strengths-based approaches and barriers to employment experienced by vulnerable people
Ability to work collaboratively within a supportive team environment
Current First Aid Certificate (HLTAID009, HLTAID010 and HLTAID011) or willingness to obtain
Current Drivers Licence, with willingness and ability to travel between officesas required
'Strong' digital identity verification (MyID app).
Desirable Qualifications & Experience
The following will be highly regarded:
Experience in (or knowledge of) Workforce Australia, Inclusive Employment Australia, or other employment services programs




Certificate III or higher qualifications in Community Services, Employment Services, Disability, Mental Health, Youth, HR, Business, or a related field
Understanding of Trauma Informed Care and Organisational Practice
Cultural awareness and experience working with Aboriginal and Torres Strait Islander peoples and culturally diverse communities
Knowledge of local labour market opportunities and employer needs.
Why Join Mai-Wel?
We Value Our People
At Mai-Wel, you'll be joining a values-driven organisation committed to Respect, Integrity and Excellence, where people are empowered to grow, innovate and make a meaningful impact every day.
Benefits of Working with Mai-Wel
Additional Allowance – for eligible employees with current First Aid qualifications
Company Laptop & Phone
Employee Assistance Program (EAP) – free confidential support
Learning & Development – on demand e-learning options to support your development
Discounted Gym Membership & Health Insurance
Recognition & Rewards – individual monthly and team quarterly awards
Career Progression - opportunities across a growing organisation
Supportive Team Culture – join a welcoming, values-driven team with a strong sense of community
Community Engagement Opportunities – opportunity to participate in community and awareness events / fundraisers
Free Off-Street Parking.
Mai-Wel is committed to creating an inclusive workplace where everyone belongs.
We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people of all genders and ages, LGBTQIA+ individuals and people from culturally and linguistically diverse backgrounds.
Ready to help people achieve their employment goals?
If you're passionate about helping people achieve their employment goals, enjoy building strong relationships, and want to make a real difference in your community, we'd love to hear from you.
Please Note: Applications will be reviewed on an ongoing basis.
As there is no set closing date, this advertisement can be closed at any time.
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📌 Employment Coach (Inclusive Employment Australia) (New South Wales)
🏢 Mai-Wel
📍 New South Wales