Job Description
Customer Service & Logistics Coordinator
Are you passionate about delivering exceptional customer service and ensuring smooth logistics operations?
We are seeking a Customer Service & Logistics Coordinator to join our team in Prestons.
This is a fantastic opportunity to work with a leading pet supply company and play a key role in their customer and operations success.
About the Role
Manage customer enquiries and provide timely, professional support.
Process orders accurately and ensure they flow seamlessly from entry to dispatch.
Coordinate logistics tasks, including carrier communication, transport follow-ups, and consignment creation.
Support warehouse and operations teams with accurate information and updates.




Handle invoicing queries and maintain data integrity for smooth billing processes.
What We're Looking For
Strong customer service skills with a proactive, solution-focused approach.
Excellent communication skills (phone and email).
Ability to manage multiple priorities
Experience in logistics coordination or similar roles is highly desirable.
High attention to detail and robust administrative skills.
Why Join Us?
Work with a reputable brand in a great team
Be part of a supportive team that values accuracy and customer satisfaction.
Opportunity to contribute to continuous improvement and operational excellence.

📌 Customer Service Consultant (New South Wales)
🏢 Impact HR Group
📍 New South Wales