Job Description
We are seeking an experienced and driven Laboratory Operational Manager to lead the day-to-day operations of our cutting-edge animal genotyping and food safety laboratory in Bundamba.
Reporting to the Sr Director of Global Genomics Laboratory Operations, this is a senior leadership role responsible for the safe, compliant and efficient operation of our testing laboratory, facilities and automation functions.
You will lead a team of approximately 30 employees while partnering cross-functionally with Sales, Customer Service, Finance, Quality, IT and other business functions to deliver outstanding outcomes for both our customers and the broader business.
This is an outstanding opportunity for a seasoned operations leader who thrives in a high-performing scientific environment and is passionate about people, process and continuous improvement.
Key responsibilities
Lead all testing laboratory, facilities and automation operations to deliver safe, compliant, efficient and customer-focused services
Manage and develop a team of approximately 30 employees, fostering a culture of accountability, collaboration and operational excellence
Drive performance against key operational metrics including quality, productivity, turnaround time, service levels and cost management
Ensure compliance with quality, regulatory, safety and accreditation requirements, maintaining ongoing audit readiness
Oversee facility infrastructure, equipment reliability and automation systems to support current operations and future growth
Lead continuous improvement initiatives that enhance operational efficiency, scalability and customer experience
Develop and manage operational budgets, monitor expenditures and identify opportunities to improve financial performance
Build organisational capability through workforce planning, talent development, succession planning and cross-training
Partner with the Quality Manager to support ISO procedures, including development,



documentation and execution
Lead internal and external audit preparations and implement corrective actions as required
Generate operational reports and present performance metrics to key stakeholders
Serve as a key leader in strategic projects, business transformations and cross-functional initiatives
About you
You are a confident and collaborative operations leader with a strong background in laboratory environments.
You bring both the technical knowledge and the people leadership skills needed to drive performance, maintain compliance and build a high-functioning team.
A Bachelor's degree in genetics, molecular biology, biology or a related field (advanced graduate degree preferred)
Minimum 2–3 years of professional experience in a laboratory operations or management role
Demonstrated experience leading teams in a scientific or technical environment
Strong understanding of quality systems, regulatory compliance and accreditation standards (ISO experience highly regarded)
Excellent analytical, problem-solving and organisational skills
Strong written and verbal communication skills, with the ability to engage stakeholders at all levels
Proficiency in Microsoft Excel and Word; experience with laboratory management systems advantageous
A proactive approach to continuous improvement, with sound commercial and operational judgement
Why Join Neogen?
At Neogen, you'll step into a global organisation operating in over 40 countries, with the opportunity to make a genuine impact on the quality and efficiency of our Australian laboratory operations.
This role offers real leadership scope overseeing a team and influencing strategic decisions that shape our operational future.
You'll work in a team-oriented, purpose-driven environment alongside passionate scientists and business professionals, with access to professional development and the backing of a global network.
Most importantly, you'll be part of an organisation committed to making the world a safer place through science, innovation and quality.

📌 Laboratory Operational Manager (Queensland)
🏢 Neogen
📍 Queensland