Job Description
Team Leader - Aged Care Support Services
Team Leader - Aged Care Support Services
Full Time Opportunity
$86,717 including Superannuation + Salary Packaging Benefits
Lead a dedicated support services team within a welcoming rural aged care community
Lead the services that make a real difference every day
Western District Health Service is seeking an enthusiastic and capable Team Leader - Aged Care Support Services to join our team at Coleraine Campus.
This rewarding leadership role is responsible for coordinating and supporting a range of essential services including food services, hotel services, linen, environmental cleaning and waste management.
Working within a predominantly residential aged care environment that also provides acute services, you will play a vital role in ensuring residents, consumers and visitors experience high-quality service, excellent meals and a protected, welcoming environment.
This position combines operational leadership, administration and hands‐on team support, making it an excellent opportunity for an experienced hospitality, environmental services or support services professional looking to advance their leadership career in healthcare.
Relocating?
We'll Help You Settle In
We understand that relocating for work is a significant decision, and we're committed to helping make the transition as smooth as possible.
Coleraine offers the opportunity to build a rewarding career while enjoying the benefits of rural living.
With affordable housing, a welcoming community and easy access to some of Victoria's most beautiful natural attractions, it's a place where you can truly feel at home.
To support your move, successful applicants relocating to the region may have access to:
Short-term shared accommodation to assist with your transition to the region
Assistance connecting with local real estate agents and long‐term rental opportunities
Support to build local connections through community groups, sporting clubs and social networks
Guidance and assistance as you settle into your new role and community
A welcoming and supportive team committed to helping you succeed both professionally and personally




Please note that accommodation support is offered as short‐term shared accommodation only and is subject to availability.
Enjoy a relaxed pace of life, shorter commutes, solid community connections and the opportunity to experience the very best of regional Victoria while making a meaningful difference in the lives of local residents and consumers.
To explore the region, visit:/
What You'll Be Doing
Leadership & Team Management
Lead, supervise and support the Food Services, Hotel Services, Linen and Environmental Services teams, fostering a positive culture focused on service excellence, safety and teamwork.
Food Safety & Compliance
Maintain the Coleraine Food Safety Program and lead the team through annual food safety audits, ensuring compliance with Class 1 food premises requirements and food safety regulations.
Operational Coordination
Coordinate daily support services operations across the campus including workforce planning, rostering, leave management and service delivery requirements.
Quality & Environmental Services
Monitor environmental cleaning standards, conduct audits and implement continuous improvement initiatives that contribute to a safe and welcoming environment.
Administration & Resource Management
Oversee ordering, stock control, budgets, operational systems, electronic menu management and record keeping processes to support efficient operations.
Stakeholder Engagement
Build positive working relationships with residents, consumers, families, clinical teams, campus leadership and support service colleagues to ensure exceptional service delivery.
What You Bring
Demonstrated leadership experience and the ability to support and develop teams
Accredited Food Safety Supervisor certification or willingness to obtain
Relevant hospitality qualification or equivalent health industry experience
Experience in food services, hospitality,



environmental services, aged care or healthcare settings
Strong communication and interpersonal skills
Sound organisational, rostering and time management abilities
Experience managing operational processes, stock control and budgets
Commitment to customer service and person-centred care
Ability to work collaboratively within a multidisciplinary environment
Why Join Western District Health Service?
About Us
At Western District Health Service, we are committed to delivering high-quality, person-centred healthcare to communities across the Southern Grampians and Glenelg regions.
Working within our Coleraine Campus, you'll join an organisation known for its strong community connections, collaborative culture and commitment to excellence in care and service delivery.
We are proud to foster a diverse, inclusive and accessible workplace guided by our values of Integrity, Innovation, Collaboration, Accountability, Respect and Empathy.
What We Offer
Salary packaging benefits
Generous leave accruals
Professional development and leadership opportunities
Relocation support, including access to short‐term shared accommodation (subject to availability)
Support connecting with long‐term housing opportunities
Supportive and cooperative workplace culture
Opportunity to lead and influence essential support services
Meaningful work within a respected rural health service
Excellent work-life balance in a welcoming regional community
Western District Health Service is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive and culturally safe workplace where everyone feels valued and respected.
We encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTIQA+ community, people from culturally and linguistically diverse backgrounds, and people living with disability.
If you require support or adjustments during the recruitment process, please contact our People & Culture team on ******.
Successful applicants will be required to hold or obtain the relevant mandatory checks and meet WDHS compliance requirements as a condition of employment.

📌 Team Leader - Aged Care Support Services (Victoria)
🏢 Western District Health Service
📍 Victoria