Sales Support Officer - Rural Products
South East Rural Supplies | Cooma, NSW
Join a local team where your knowledge, initiative and customer service really make a difference.
South East Rural Supplies is anindependent, locally owned rural storeproudly supporting farmers, agricultural businesses and the local community in Cooma and the surrounding region.
We're looking for aSales Support Officerto join our friendly team of six.
This is a fantastic chance to become an integral part of a busy rural business, working with a broad range of agricultural enterprises while enjoying the benefits of a close-knit country town.
About the Role
This is ahands-on, customer-facing positionwhere no two days are the same.
You'll combine excellent customer service with administration, stock management and practical store support.
Your responsibilities will include:
Providing friendly, knowledgeable service to customers, suppliers and service provides across the counter and over the phone
Processing counter sales, pricing enquiries and product queries
Managing day-to-day administration, includingstock control, ordering, receiving, receipting and dispatch
Assisting with the safe storage and handling of rural products, includingstock feed, animal health products, crop protection chemicals and fencing
Assisting with merchandise and promotional campaign material
Keeping the storewelcoming, organised, safe and well-presented
Working closely with the team to keep the store running efficiently




Pitching in wherever needed - because in a small team,everyone makes a difference!
About You
We're looking for someone who isenergetic, practical and customer-focused, with a genuine interest in the rural industry.
You'll ideally bring:
Previous experience in afast-paced customer service environment
Rural merchandising or retail experience(highly regarded)
A sound understanding ofagricultural products and the rural industry
Confidence and professionalism whenanswering and making telephone calls
Excellent verbal and written communication and the ability to communicate confidently with customers, suppliers and team members
A positive,can-do attitudeand willingness to learn
Initiative and a practical approach to solving problems
Good computer skills and confidence learning new systems
Excellent organisation and time-management skills
The ability to work effectivelyboth independently and as part of a small team
A proactive approach and willingness to get involved
A manual driver's licence is preferred, and a forklift licence is desirable.
Why Join Us?
At South East Rural Supplies, you won't just be another employee.You'll be part of a local team that knows its customers, understands the land and takes pride in supporting the rural community.
If you're looking for a role where you canbuild your product knowledge, develop your skills, work with great people and make a genuine contribution every day, we'd love to hear from you.
If you have any queries please call Sue on **********
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📌 Sales Support Officer Rural Products (Cooma)
🏢 South East Rural Supplies
📍 Cooma