Who is Toowoomba Betta?
An Iconic, locally owned and operated brand since **** – Betta operates as part of a network of independently owned and operated stores, priding themselves on offering customers access to local experts who know what your home needs here, with competitive pricing
What you'll be doing
This role combines front‐of‐house administration with customer service and sales support.
You'll be the first and last point of contact for customers, ensuring smooth day‐to‐day operations at the front desk while assisting customers with product enquiries and purchases.
We're looking for someone who delivers excellent service, stays organised, and supports the team in maintaining a professional and welcoming store environment.
Key Responsibilities
Greet customers and provide friendly, knowledgeable service
Manage front‐end admin tasks including phone enquiries, bookings, and customer follow‐ups
Assist customers with product information and sales
Process sales accurately through the POS system
Maintain front‐of‐store presentation and merchandising




Handle customer orders, quotes, and after‐sales enquiries
Support daily administrative tasks such as filing, data entry, and record keeping
Participate in team meetings and product training
Assist with stocktakes and general store duties as required
We're looking for someone who....
Thrives when they have their own responsibilities and enjoys working as part of a team
Wants to work in a high performing environment
Has demonstrated experience in a proactive customer service role
Is agile!
You'll be the type of person who sees where you can help your team and does it before being asked to
With a number of long term staff members, our team love working here – and you will too because....
We do the small things, from snacks in the kitchen to sharing in each others success
Management who value what you do and genuinely want your feedback and ideas
Monday – Friday role with occasional Saturdays
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📌 Sales Administration Officer (Toowoomba)
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📍 Toowoomba