This role focuses on customer assistance, inventory control, order processing, and maintaining an organised parts department.
Key Responsibilities
Assist walk-in and phone customers with identifying and selecting the correct parts and accessories
Answer basic product and availability questions and provide general advice
Prepare and process sales orders and invoices
Handle payments, returns, and credit notes accurately
Maintain clear and accurate records of transactions
Receive, check, and store incoming stock deliveries
Ensure parts are labelled correctly and stored in an organised manner
Conduct regular stock counts and assist with inventory audits.
Complete weekly reports to assist with correct inventory management




Order parts and accessories from approved suppliers
Track deliveries and follow up on delays or discrepancies
Communicate with suppliers to resolve issues as required
Coordinate with the service and workshop teams to ensure parts are available for scheduled repairs and maintenance
Work closely with the service and workshop teams to ensure timely availability of parts for repairs and maintenance (warranty and insurance)
Assist with basic merchandising and product presentation
Positive communication and customer service skills
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📌 Spare Parts Interpreter (Townsville)
🏢 Jayco Townsville
📍 Townsville