This is a great opportunity for an experienced Administration Officerwho enjoys working with people, thrives in a fast-paced healthcare environment and takes pride in providing exceptional service.
You'll play an significant role in supporting patients throughout their hospital journey while ensuring our administrative and front-of-house services run smoothly and efficiently.
Key Responsibilities:
You'll play an important role in supporting the smooth day-to-day operation of our patient services and front-of-house administration, working closely with patients, families and our clinical teams.
As a Administration Officer,you will be responsible for a broad range of administrative duties including:
Managing the busy reception desk, including answering calls and handling inquiries
Managing both electronic and paper-based medical records
Attention to detail and strong communication skills
Maintaining accurate and efficient record management systems
Supporting ward staff with administrative tasks
Liaising with other departments and team members as required
Completing other clerical tasks as requested, such as data entry, scanning, preparing resources, and welcome packs
Conducting Health Fund checks and other financial tasks related to admissions
Work collaboratively as a positive and supportive team member while also demonstrating the ability to work independently and manage competing priorities.
Contribute to a culture of accountability, professionalism, continuous improvement and patient-centred care.
Share knowledge, support colleagues and actively participate in team meetings and organisational initiatives.
About You
To be successful in this role, you will have:
Excellent communication and high level customer service and communication skills




Strong attention to detail and a commitment to accuracy in all aspects of work.
The ability to take ownership of responsibilities and follow tasks through to completion.
Well-developed organisational and time management skills, with the ability to manage competing priorities.
The ability to work autonomously with minimal supervision while contributing effectively within a team environment.
A proactive approach to identifying issues and implementing practical solutions.
Intermediate to advanced computer skills including Microsoft Office and patient management systems
Ability to work effectively in a busy and fast-paced environment
What's in it for You:
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
Grow your careerwith recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
Save more every daywith Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
Enjoy peace of mindwith lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
Find balancethrough flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
Increase your take-home paythrough salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Why Join Ramsay:
At Ramsay Health Care, "people caring for people" is at the heart of everything we do.
We are:
Australia's largest private hospital operator, with over 74 sites and 35,000 staff
A values-led workplace where you'll be supported personally and professionally
A place with flexible, permanent and career-growth opportunities nationwide.
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📌 Administration Officer (Melbourne)
🏢 Albert Road Clinic
📍 Melbourne