Omen Printing is a fun, fast-paced, creative team .
We pride ourselves on combining exceptional customer service with innovative printing technologies and reliable turnaround times.
We are passionate about helping clients bring their visions to life through professional print products, and we're committed to maintaining strong relationships with both our customers and our staff.
About the role
We are seeking a Sales and Factory Assistant to join our team at our Burleigh Heads location.
This is a part-time position, (F/T may be offered) with the opportunity to develop skills across both sales and production environments.
You'll play a key part in providing excellent customer experiences and help to maintain smooth factory operations.
What you'll be doing
Client consultation - support customers with product selection and provide helpful recommendations
Take orders and maintain accurate records of customer requirements
Proof Mockups - create a visual mockup of the order for customer review and approval
Pipeline and Quoting - handle inbound leads, follow up on quotes and maintain customer data
Prepare orders for production and coordinating with factory staff
Assist with factory operations, including basic production tasks and quality checks
Package and prepare completed orders for dispatch
Maintaining a clean and organised workspace in both sales and factory areas
What we're looking for
Proven customer service experience or retail background,



with a friendly and professional approach
Strong communication skills and the ability to build rapport with customers
Organisational skills with the ability to manage multiple tasks efficiently
Basic computer literacy and familiarity with office systems and adobe illustrator preferred
Physical capability to perform light manual tasks in a factory environment
Attention to detail and commitment to accuracy in order processing
Reliability and a positive attitude to teamwork
Willingness to learn about printing processes and products
Previous experience in printing, sales or manufacturing is desirable but not essential
What we offer
At Omen Printing, we value our team members and offer a supportive working environment where you can develop your skills and grow your career.
We provide:
Part-time flexible working arrangements that suit your lifestyle
Exposure to all aspects of our business, from customer interaction to production
Ongoing training and development opportunities to enhance your knowledge of the printing industry
A friendly and collaborative team culture
Competitive remuneration for part time work
We are committed to creating an inclusive workplace and welcome applications from all backgrounds and experience levels.
If you require any adjustments or additional support during the recruitment process, please let us know.
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📌 Sales And Factory Assistant (Gold Coast)
🏢 Omen Printing
📍 Gold Coast