Job Description
Sydney | FMCG & Manufacturing Sector
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Field Service Engineer (Industrial Coding & Packaging Systems)
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Join a High-Performance Service Team
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LETO Technology is a premium provider of industrial coding and identification systems, supporting some of Australia's leading FMCG, pharmaceutical, and manufacturing businesses.
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As we continue to scale nationally, we're building a high-performance service team focused on reliability, technical excellence, and customer outcomes - not just activity.
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If you take ownership, solve problems properly the first time, and hold yourself to a high standard - you'll fit right in.
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The Role
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This is a hands-on, customer-facing Field Service Engineer role supporting high-speed production environments.
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You'll be trusted to diagnose, resolve, and prevent issues across critical production equipment - where downtime matters.
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Basic product training will be provided; however, this role is best suited to someone who can hit the ground running, applying existing technical experience while continuing to develop and refine their capability on the job.
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Install, commission, and maintain CIJ, TIJ, TTO, Laser, LPA & LCM systems
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Diagnose and resolve electrical, mechanical, and software faults
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Deliver first-time fix outcomes in fast-paced production environments
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Perform preventative and predictive maintenance activities
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Train operators and maintenance teams on correct system use
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Accurately complete service reports, parts usage, and asset records within a Service CRM
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Manage and maintain motor vehicle stock, ensuring readiness and control of parts and tools
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Support customer improvements, upgrades, and reliability initiatives
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Work closely with internal teams
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Meet assigned KPIs across utilisation, service quality, and commercial contribution
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This role includes Regular State-Based and Interstate-Based Travel, participation in a rotating on-call roster,



and weekend work aligned to customer requirements.
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What You'll Bring
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We're looking for capable, reliable, and accountable
technicians/engineers
who can operate independently and represent a premium service standard.
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Essential
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5+ years' experience in field service, industrial maintenance, or automation
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Trade or tertiary qualification in Electrical, Electronics, or Mechatronics
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Strong fault-finding across electrical and mechanical systems
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Ability to read and interpret technical drawings and schematics
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High level of ownership, organization, and communication
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Current Australian Driver's License
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Highly Regarded
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Experience with packaging, printing, or production line equipment
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Exposure to FMCG or high-speed manufacturing environments
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Salary & Package
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We offer above-market packages aligned to capability and experience:
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Industrial Electrician / Dual Trade $110,000 – $125,000 base + overtime + bonus
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Engineering / Mechatronics Background $100,000 – $110,000 base + overtime + bonus
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Additional Benefits:
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Company vehicle, phone, laptop + tools
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Guaranteed overtime
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Performance-based bonus
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Structured training and development
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Why Join LETO
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Premium Service Model: we focus on outcomes, not shortcuts
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Career Growth: transparent progression into senior and leadership roles
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Technical Development: ongoing exposure to advanced systems and customers
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Real Impact: your work directly affects production uptime and customer success
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Our Standard
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This is not a clock-in, clock-out role.
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We operate in environments where performance, reliability, and accountability matter.
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You'll be expected to:
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Take ownership of outcomes
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Communicate clearly with customers and the team
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Deliver work that meets a high technical standard
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In return, you'll be part of a team that backs you, develops you, and rewards performance.

📌 Field Service Engineer (Industrial Coding & Packaging Systems) (Queensland)
🏢 LETO Technology
📍 Queensland