Job Description
Saint Laurent (Australia) - Sydney Airport NSW
n
Founded in ****, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a **** collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.
n
In ****, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April ****, continues to position the house at the summit of the luxury universe.
n
Today, Saint Laurent collections include women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.
n
For more information, please visit our website:
n
ROLE
n
AClient Advisor contributes actively to the store sales and key indicators achievement. Providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. Also supporting the management team and colleagues, while consistently upholding our Maison values, image, and standards.
n
Locations
n
Sydney Airport - International Terminal
n
MISSION
n
Provide an outstanding client and after-sale service to all visitors and clients
n
Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
n
Cultivate a robust client portfolio to secure a proactive and growing business
n
Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
n
Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrate your passion for the fashion culture
n
Show a transparent and genuine attitude with the client and create a unique connection with them
n
Communicate in a professional and authentic way,



with clients and colleagues
n
Effectively use all the available tools to optimize business opportunities
n
Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
n
Adhere to all company policies and operational procedures and follow them
n
PROFILE
n
A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion & accessory retail, customer service or luxury hospitality
n
Have personal taste and passion for the fashion culture, like to create personalized looks
n
Have a natural business mindset and an entrepreneurial spirit
n
Open-minded and looking for a company valuing audacity and authenticity
n
Strong team spirit to achieve common goals
n
At ease with using tools and applications, learns rapid with new technologies
n
Motivation to work in a fast-paced environment, able to multitask & prioritize
n
Proactive, enthusiastic, & with a problem-solving attitude
n
Excellent written, oral & listening skills, in English and local language
n
Embrace change and see it as an opportunity to grow and develop
n
Requirement
n
Relevant sales experience preferably in fashion & accessories industry
n
Excellentinterpersonal
and customer service skills with pleasant and outgoing personality
n
Solid sense of high-end fashion
n
Good command of spoken English
n
Experience in customer service / hotel industrywill also be considered
n
Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

📌 Client Advisor (New South Wales)
🏢 Saint Laurent Australia
📍 New South Wales