Do you believe that access to safe, stable housing is fundamental to a good quality of life?
At
Homes North
, we go beyond property management — we support people and communities. We are seeking a
Client Relations Officers
to join our team in Moree and make a meaningful contribution to the community.
As a Client Relations Officer, you will play a vital role in supporting tenants and applicants, helping them access and sustain secure housing. This is a people‐focused role that combines professional tenancy management with empathy, problem‐solving, and strong stakeholder engagement.
Key Responsibilities
Client Engagement:
Act as the first point of contact for applicants and tenants, providing informed advice, support, and guidance.
Tenancy Management:
Manage a portfolio of tenancies, including allocations, sign‐ups, inspections, and ongoing tenancy support.
Stakeholder Collaboration:
Work closely with advocates, support services, and partner organisations to help clients sustain long‐term housing outcomes.
Community Impact:
Support low‐to‐moderate income earners across the New England North West region to achieve housing stability.
About You
You bring a balance of professionalism, accountability, and compassion.



You will be successful in this role if you have:
Relevant Qualifications or Experience:
Certificate III in Social Housing (or willingness to obtain), or experience in welfare, property management, community services, or a customer‐focused role.
Strong Communication Skills:
The ability to manage sensitive or complex conversations while maintaining professional boundaries.
Mandatory Requirements:
A current Driver's Licence, a clear Criminal History Check, and willingness to obtain a Working With Children Check.
Community Commitment:
A genuine interest in contributing positively to the Armidale community.
Why Join Homes North?
At Homes North, we value and support our people. You will benefit from:
Salary packaging benefits
that can significantly increase your take‐home pay.
35‐hour work week
with flexible start and finish times.
A
family‐friendly workplace
that supports flexible working arrangements.
Career development opportunities
and career progression pathways.
Being part of a supportive, well‐regarded
not‐for‐profit organisation
where collaboration and purpose matter.
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📌 Client Relations Officer (Moree)
🏢 Homes North Community Housing
📍 Moree