Job Description
Medical Secretary / Receptionist - Southern Sydney Vascular
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Location: Cronulla, Sydney NSW | Type: Part-time | Pay: $32-$40 per hour + superannuation. Hourly rate will be determined based on relevant medical administration experience and skills. Preferred commencement date: 1 November ****.
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About the Role
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Southern Sydney Vascular is seeking a friendly, reliable and highly organised Medical Secretary / Receptionist to join our specialist vascular clinic in Cronulla.
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Our clinic provides specialist vascular consultations, vascular ultrasound services and vascular laser treatments, with a strong focus on professional, personalised patient care.
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This is a part-time position suited to someone who is an excellent communicator, enjoys working with people and takes pride in providing a high standard of patient service.
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Previous medical reception experience is highly regarded; however, we are also open to candidates with strong administrative or customer service experience who are willing to learn. Training will be provided for the right candidate.
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Key Responsibilities
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Welcome patients in a friendly, skilled and respectful manner
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Manage front-desk reception and day-to-day patient enquiries
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Answer telephone calls clearly and professionally
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Coordinate specialist consultations, vascular ultrasound appointments and laser treatment bookings
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Manage referrals, follow-ups and appointment scheduling
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Process patient billing, including Medicare, DVA, private health funds and Eclipse
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Maintain accurate patient records and documentation
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Liaise with GPs, hospitals, imaging centres and other healthcare providers
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Assist with general administration and the smooth day-to-day running of the clinic
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What We Are Looking For
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The successful candidate will demonstrate:
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Excellent verbal and written communication skills
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A friendly, professional and patient-focused manner
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Reliability and punctuality
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Strong organisational skills and attention to detail
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Confidence communicating with a diverse range of patients and healthcare professionals
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A calm and respectful approach in a clinical environment
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Good computer skills and the ability to learn new systems
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The ability to work independently and use initiative
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A positive and collaborative approach to teamwork
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A willingness to learn and develop within the role
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Previous experience in medical reception, specialist practice, healthcare administration or a similar customer-facing environment would be advantageous but is not essential.
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Experience with Shexie, Bluechip, Genie or similar medical practice software is also advantageous; however, training can be provided.
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What We Value
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We value professionalism, reliability, clear communication, attention to detail and a genuine commitment to providing excellent patient care.
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We welcome applications from candidates with different levels of experience who can demonstrate the skills and qualities required for the role.
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We are looking for someone who would like to become a valued, long-term member of our team and contribute to a warm, professional and respectful environment for our patients.
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Applications will be assessed based on the skills, experience and suitability of each candidate for the requirements of the role.
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Only shortlisted candidates will be contacted.

📌 Medical Secretary / Receptionist - Southern Sydney Vascular (Melbourne)
🏢 Southern Sydney Vascular
📍 Melbourne