Job Description
Do you have a background in helpdesk support, and a passion for helping customers?
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We're looking for a Service Desk Analyst with strong Microsoft and Intune experience to join a busy technology environment on an initial 3-month contract.
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This is a great opportunity for someone who enjoys being the person people turn to when technology isn't playing nicely — whether that's troubleshooting a Microsoft 365 issue, managing devices through Intune, or getting a user back up and running quickly.
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What you'll be doing
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Providing Level 1/2 service desk support across hardware, software and Microsoft technologies
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Supporting Microsoft 365, Windows *****, Entra ID and Active Directory
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Managing and troubleshooting devices through Microsoft Intune
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Assisting with device provisioning, configuration, compliance and deployment
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Troubleshooting laptops, desktops, applications, printers and peripherals
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Managing incidents and requests through an ITSM platform
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Escalating more complex issues while taking ownership through to resolution
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Supporting users across a fast-paced corporate environment
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To be sucessful in this role,you will need tobe a confident support professional who can combine solid technical skills with great customer service.
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Ideally, youwill have experience with:
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Hands-on Microsoft Intune experience
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Strong Microsoft 365 and Windows troubleshooting skills
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Experience with Entra ID / Azure AD and Active Directory
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ServiceNow or another ITSM platform experience
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Excellent communication and stakeholder skills
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A practical, solutions-focused approach
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The ability to hit the ground running in a contract environment
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This is an intial 3 monthcontract with an immediate start, working within a professional technology team where you'll gain exposure to a broad Microsoft setting and make an immediate impact.
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If you're a Service Desk Analyst who knows your way around Intune and the Microsoft ecosystem and you're ready for your next contract, we'd love to hear from you.

📌 Service Desk Analyst - Microsoft Intune (New South Wales)
🏢 Bluefin Resources
📍 New South Wales