Job Description
Company
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Sime Darby Motors Group (Australia) Pty Ltd
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Sime Motors – A World of Automotive Excellence Awaits
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Are you an energetic, customer-focused professional with a passion for the automotive industry? If this sounds like you, we want you to join our Customer Service Team at Sime Motors.
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This is a fantastic opportunity to join our team in a fixed-term role covering a period of parental leave, supporting our aftersales operations and delivering exceptional service to our valued customers.
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The Role
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Reporting to the Service Customer Interactions Senior Team Leader, you will be responsible for handling inbound customer enquiries and proactively contacting existing customers to secure service bookings.
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Working as part of a collaborative team, you will support the aftersales departments across Sime Motors by providing outstanding customer service in a proactive and informative manner while contributing to key business objectives.
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What We Need From You
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Excellent verbal communication skills
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Reliable with a strong work ethic
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Confident and professional telephone manner with exceptional customer service skills
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Ability to manage a high volume of calls
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Sound knowledge of Microsoft Office
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Strong attention to detail and organisational skills
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Ability to work effectively in a team environment
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Why Work With Us?
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Competitive salary package
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Opportunity to work for one of the largest automotive groups in the Asia Pacific region
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Professional development opportunities
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Access to employee benefits and discounts on groceries, fuel, vehicles and more
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A safe, friendly, diverse and supportive team environment
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At Sime Motors, we offer excellent working conditions, ongoing career development opportunities, a outstanding team environment, and a benefits package unique to the industry.
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Sime Motors is one of the leading automotive groups in the Asia Pacific region, proudly part of the Sime Darby Group, a Fortune 500 company with a presence in 17 countries and more than 20,000 employees worldwide.
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Our unique partnerships with prestigious brands including BMW, MINI, Jaguar Land Rover, Rolls‐Royce, Porsche, Volvo and Volkswagen enable us to offer unparalleled opportunities for both our customers and our team.
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At Sime Motors, we are pioneering the future of automotive retail, providing a world‐class experience that blends innovation, service excellence, and career growth.

📌 Customer Service Consultant - Automotive (Fixed-Term Contract) (New South Wales)
🏢 Sime
📍 New South Wales