Advisor Group Pty Ltd is seeking an
Administration Officer /
Receptionist
to join our team in
Erina, NSW
. This is a
flexible permanent
part time position
that serves as the first point of contact for our clients and an integral part of the team.
You will be the welcoming face of our organisation, responsible for managing our front desk operations, greeting visitors, and providing exceptional customer service. This role is fundamental to creating a positive first impression and ensuring the smooth operation of our office environment.
Key responsibilities
Greeting clients in a professional and courteous manner upon arrival at the office
Answering and directing incoming telephone calls to the appropriate team members or departments
Scheduling appointments and maintaining accurate booking systems
Assisting in managing the lodgment obligations of the firm, including following up clients where necessary
Liaising with the ATO and ASIC on client matters both online and over the phone
Maintaining up to date client information across Xero and BGL systems
Drafting of professional correspondence to accompany accounts and tax return completion
Supporting administrative tasks such as filing, data entry and document preparation
What we're looking for
Excellent communication skills, both verbal and written, with the ability to interact professionally with diverse individuals




Strong organisational skills and attention to detail with the ability to manage multiple tasks simultaneously
Proficiency in using computer systems and office software, including email and telephone systems
Professional appearance and demeanour with a genuine commitment to providing outstanding customer service
Ability to work independently and as part of a team in a fast-paced office workplace
Reliable and punctual with a versatile approach to work
Prior experience in a reception or front desk role is highly desirable
Basic bookkeeping or administrative experience would be advantageous
Experience in Xero Practice Manager and BGL Products would be highly regarded
What we offer
Flexible working days to accommodate family commitments
Tuesday to Friday preferable
Friendly and supportive team environment
Stable and professional workplace
Variety in your day-to-day responsibilities
Opportunity to develop your administration and professional services skills
About us
Advisor Group Pty Ltd is a firm of accountants servicing a variety of small and medium business and high net worth individuals. We pride ourselves on being available, approachable and professional in supporting our clients, and this is reflected in our current team. We are looking for individuals who share our values and who are eager to contribute to our continued success.
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📌 Administration Officer / Receptionist (New South Wales)
🏢 Advisor Group
📍 New South Wales