Job Description
Medical Receptionist – Full Time | Torquay
Join a growing radiology team & build your career in healthcare
Full-Time | Monday–Friday | 38 hours per week | Torquay
Are you a friendly, organised and reliable person who genuinely enjoys helping people?
We are looking for a Full-Time Medical Receptionist to join our team at our Torquay clinic.
This is a fantastic opportunity for someone who wants to build a long-term career in medical administration and become part of a supportive, professional healthcare team.
What makes this opportunity different?
We know starting a new role can be daunting, especially if you are new to radiology — so we invest in getting you properly trained and confident.
Your training will take place in Melbourne, with your accommodation and training expenses paid for by us.
Once training is complete, you will transition into your role at our Torquay clinic, where you will be supported by an experienced team.
About the role
As a Medical Receptionist, you will be an significant part of our patients' experience from the moment they contact us.
Your day-to-day responsibilities will include:
Welcoming and assisting patients in a professional and friendly manner
Answering a high volume of incoming phone calls
Booking and managing patient appointments
Processing patient registrations and Medicare details
Managing referrals and ensuring patient information is accurate
Liaising with doctors, patients and radiologists
Using medical and booking software systems
Managing payments and general administration




Working as part of a busy and supportive reception team
Providing a high level of customer service at every interaction
What we're looking for
We're looking for someone who is:
Reliable, punctual and committed
Warm, friendly and confident when speaking with patients
Comfortable answering phones and handling a busy workload
Highly organised with excellent attention to detail
A strong communicator
Able to multitask and stay calm under pressure
A team player who is willing to help wherever needed
Professional and well presented
Confident using computers and learning new systems
Someone who takes pride in providing excellent patient care
Previous medical reception or radiology experience is highly regarded, but is not essential.
The right attitude, reliability and willingness to learn are just as important to us.
Important
Due to the location of our Torquay clinic, a reliable car and current driver's licence are essential.
What we offer
Full-time, permanent position
38 hours per week
Monday–Friday – no weekend work
Comprehensive paid training
Paid accommodation while completing training in Melbourne
Ongoing support as you settle into the role
Opportunity to develop your skills within the medical and radiology industry
A supportive and professional team environment
The opportunity to build a genuine long-term career in healthcare
Location
Torquay, VIC
Training will be completed in Melbourne, with accommodation provided and paid for during the training period.

📌 Receptionist (Victoria)
🏢 Vision Radiology
📍 Victoria