Job Description
As a Front of House Supervisor, you will play a key role in leading and supporting our FOH team during busy service periods.
You'll be responsible for supervising staff, maintaining service standards, and ensuring smooth venue operations while working closely with management.
This is a casual position offering approximately ***** hours per week, with the potential for additional hours or full-time work for the right candidate.
Key responsibilities
Supervise and support Front of House team members during service
Lead, train and motivate waitstaff to deliver exceptional customer service
Ensure venue presentation and service standards are consistently maintained
Assist with staff coordination and shift management
Handle customer enquiries and resolve issues professionally
Support management with daily operations and team development
Maintain compliance with venue procedures
About you
Previous experience in hospitality, preferably in a supervisory or team leader position
Strong leadership and communication skills
A positive attitude and ability to work in a busy environment
Excellent customer service skills




Strong organisational and problem-solving abilities
Availability to work evenings, weekends and public holidays
Current RSA Certificate (or willingness to obtain prior to commencing employment)
About us
Porters Plainland Hotel is a familiar landmark on the Warrego Highway just an hour's drive from Brisbane, in Queensland's beautiful Lockyer Valley.
Offering award winning dining and bar facilities, a 17-room motel, function rooms, 37 pokies, Keno, TABand two Bottlemart retail stores, this family run Hotel is a thriving business employing over 140staff.
Opportunity to develop your hospitality leadership career
Ongoing training and upskilling opportunities
Supportive and energetic team environment
Flexible casual roster
Potential for additional hours and career progression within the business
Perks
Opportunity to develop your hospitality leadership career
Ongoing training and upskilling opportunities
Supportive and energetic team environment
Flexible casual roster
Potential for additional hours and career progression within the business

📌 Front Of House Supervisor (Queensland)
🏢 Porters Plainland Hotel
📍 Queensland