Job Description
This is a great opportunity for an experienced Administration Officerwho enjoys working with people, thrives in a fast-paced healthcare environment and takes pride in providing exceptional service. You'll play an important role in supporting patients throughout their hospital journey while ensuring our administrative and front-of-house services run smoothly and efficiently.
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Key Responsibilities:
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You'll play an important role in supporting the smooth day-to-day operation of our patient services and front-of-house administration, working closely with patients, families and our clinical teams.
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As a Administration Officer,you will be responsible for a broad range of administrative duties including:
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Managing the busy reception desk, including answering calls and handling inquiries
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Managing both electronic and paper-based medical records
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Attention to detail and robust communication skills
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Maintaining accurate and efficient record management systems
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Supporting ward staff with administrative tasks
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Liaising with other departments and team members as required
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Completing other clerical tasks as requested, such as data entry, scanning, preparing resources, and welcome packs
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Conducting Health Fund checks and other financial tasks related to admissions
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Work collaboratively as a positive and supportive team member while also demonstrating the ability to work independently and manage competing priorities.
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Contribute to a culture of accountability, professionalism, continuous improvement and patient-centred care.
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Share knowledge, support colleagues and actively participate in team meetings and organisational initiatives.
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About You
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To be successful in this role, you will have:
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Excellent communication and high level customer service and communication skills
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Strong attention to detail and a commitment to accuracy in all aspects of work.
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The ability to take ownership of responsibilities and follow tasks through to completion.
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Well-developed organisational and time management skills, with the ability to manage competing priorities.
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The ability to work autonomously with minimal supervision while contributing effectively within a team environment.
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A proactive approach to identifying issues and implementing practical solutions.
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Intermediate to advanced computer skills including Microsoft Office and patient management systems
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Ability to work effectively in a busy and fast-paced environment
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What's in it for You:
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At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
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Grow your careerwith recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
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Save more every daywith Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
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Enjoy peace of mindwith lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
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Find balancethrough flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
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Increase your take-home paythrough salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
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Why Join Ramsay:
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At Ramsay Health Care, "people caring for people" is at the heart of everything we do. We are:
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Australia's largest private hospital operator, with over 74 sites and 35,000 staff
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A values-led workplace where you'll be supported personally and professionally
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A place with flexible, permanent and career-growth opportunities nationwide.
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📌 Administration Officer (Victoria)
🏢 Albert Road Clinic
📍 Victoria