Job Description
About the Company
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Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) is one of Australia's leading suppliers of premium residential and commercial air conditioning and air to water heat pump systems. In a short 25 years the company has pushed the boundaries within the HVAC industry, winning multiple awards and accolades including being recognised by CHOICE®, as Australia's Best Brand of Air Conditioner for six (6) years in a row. As the most independently awarded brand of Air Conditioners, they are the Experts in Air.
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About the role
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Looking for a change? Ready to step away from the tools and take your technical expertise to the next level?
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We have an exciting opportunity for a HVAC technician to join our team in Regents Park, NSW, as a Technical Service Engineer! This is an chance to show off your HVAC technical knowledge on things like VRF systems and inverter technology; you will be relied upon to support and troubleshoot technical issues for our customers across the country.
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What you'll do
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In this role, you'll be the technical expert our customers and service partners rely on. You'll use your hands-on HVAC experience to troubleshoot issues, support service agents and ensure our systems are installed, commissioned and supported to the highest standard.
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Your key responsibilities will include:
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Providing expert technical support for MHIAA air conditioning products across Australia and New Zealand
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Supporting Service Agents with spare parts selection, troubleshooting, commissioning advice and technical queries via phone and email
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Participating in,



overseeing and supervising site visits and on-site commissioning to ensure projects are delivered successfully
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Managing and processing warranty claim orders accurately and efficiently
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Delivering technical product training sessions to internal teams and external partners
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What You'll Bring
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Tertiary qualifications in HVAC Including certificate 3 in Refrigeration and Air Conditioning, Current refrigerant handling license and restricted electrical license. (Mandatory)
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Significant experience in service, repair, and diagnostics within the HVAC industry.
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A strong track record of fault-finding, problem-solving, and technical troubleshooting.
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Exceptional communication skills, both written and verbal, with excellent time management abilities.
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Expertise with VRF and inverter technology, and deep knowledge of HVAC systems.
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What we offer
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Companyvehicle
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Learning and Development to help you gain some extra skills!
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An additional day off for your wedding!
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PerksPlus! This provides employee discounts across 400 retailers in ANZ!
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EAP Service provided!
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Globally, Mitsubishi Heavy Industries is committed to EEO, Workplace Health & Safety, cultural diversity, and fair workplace practices globally and boasts a great work-life balance for all employees.
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The successful candidate will be subjected to the appropriate background checks and can include a National Police Check, National Criminal History Check, VEVO Check, and Professional References.
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For more information about Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. please visit our website

📌 Hvac Technical Support (Sydney)
🏢 Mitsubishi
📍 Sydney