Business Analyst With Complaints (New South Wales)

Business Analyst With Complaints (New South Wales)

22 Sep
|
XPT Software
|
New South Wales

22 Sep

XPT Software

New South Wales

Work as a
Senior Business Analyst
supporting
Complaints (50%)
and
Deceased Estates (50%)
.
Gather and document
business requirements
from stakeholders.
Analyse current processes and identify
gaps, impacts, and improvement areas
.
Work closely with
business and Agile delivery teams
.
Prepare
process flows, business requirements, and functional documentation
.
Support
UAT, testing, and business readiness activities
.
Coordinate with stakeholders to ensure requirements are clearly understood and delivered.
Assist with
process improvements, SOP updates, training, and change management
.
Experience in
banking/financial services, complaints, or deceased estates
is highly desirable.
Robust
stakeholder management and communication skills
required.
#J-*****-Ljbffr

📌 Business Analyst With Complaints (New South Wales)
🏢 XPT Software
📍 New South Wales

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